Global Operations Lead

hace 7 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About the Role

We are seeking a Global Operations Lead to join our team at Amzn Support Srvcs Costa Rica. As a key member of our operations team, you will be responsible for the ownership and implementation of new businesses and subsidiaries onto AR platforms.

You will partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner. You will have a solid understanding of Amazon's Finance Operations systems and processes, as well as experience in process definition, having taken a process from concept to execution.

In this role, you will define and implement global standards for business integration program management, develop functional designs, oversee comprehensive testing of systems changes, and manage process transitions/implementations across multiple functions and geographies.

This is an opportunity to drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities. You will identify gaps and strive constantly for re-engineering of systems and processes.

  • 8+ years of experience managing cross-functional projects and programs with tight deadlines
  • 5+ years of experience managing cross-functional teams, with at least 3 direct reports with high professional skillsets
  • Strong Oral and Written communication skills required in Spanish and English

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