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hace 3 semanas
Join Our Team
">As a Deputy Operations Director at WNS Global Services, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional services. We offer a dynamic and challenging work environment that fosters growth, learning, and innovation. If you are a motivated and results-driven individual with a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.
Key Responsibilities
">• Assist in developing and implementing operational strategies and policies • Collaborate with cross-functional teams to improve processes and efficiency • Provide guidance and support to team members to enhance their skills and knowledge • Analyze data to identify trends and areas for improvement • Develop and implement training programs to ensure employee development • Foster a positive and inclusive work environment • Recruit, train, and retain top talent to maintain a high-performing team • Stay up-to-date with industry trends and best practices to drive continuous improvement • Identify opportunities to improve processes and implement changes
Qualifications and Skills
">• Bachelor's degree in a relevant field (e.g., business administration, management, operations research) • Proven experience in operations or a related field • Strong leadership and team management skills • Excellent communication, interpersonal, and problem-solving skills • Ability to analyze complex data and make informed decisions • Experience with project management tools and methodologies (e.g., Agile, Scrum) • Knowledge of business software applications (e.g., Microsoft Office, Salesforce) • Strong analytical and problem-solving skills • Ability to work under pressure and meet deadlines • Flexibility to adapt to changing priorities and workflows
