Global Payroll Operations Specialist

hace 1 semana


San José, San José, Costa Rica Elements Global Services A tiempo completo

Company Overview

Elements Global Services is a leading HR Technology and Services Company revolutionizing the way employers expand and manage employees globally. Our mission is to simplify global expansion through innovative technology, removing barriers and providing speed-to-market solutions for our customers.

We operate in a fast-paced environment with teams spread across multiple time zones. As a truly global company, we take care of our clients' employees worldwide. From Chicago to Manila, from Johannesburg to Delhi and Hong Kong, we provide top-class benefits to all the employees we serve every day.

Position Overview

A key member of our team, the Global Payroll Specialist will play a crucial role in executing our global payroll processes for internal employees. Reporting to the Global Payroll Director, you will be responsible for coordinating and processing activities globally for Elements. The Specialist will also support other payroll-related tasks of the HR and Finance operations teams.

The ideal candidate will follow policies and procedures, process information for new hires, terminations, and other payroll data, emphasizing compliance needs and exceptional customer service. Key responsibilities include:

  • Ensuring accuracy and timeliness of regional payroll entries and transactions, following payroll processing schedules and calendars.
  • Working with the Global Payroll Manager for payroll reporting, data analysis, and audit projects.
  • Monitoring reconciliation of garnishments, tax levies, general deductions, and payroll-related employment inquiries with HR team members.
  • Fulfilling requirements for subsequent salary adjustments which fall outside standard cycles for country payrolls (e.g., advances, off-cycle payroll runs, terminations).
  • Maintaining payroll dashboards to accurately reflect progress through payroll cycles and capturing/resolving issues.
  • Adhering to compliance audit controls and requirements.
  • Verifying new hire and employee change paperwork is properly completed and signed to ensure global payroll compliance.
  • Auditing client accounts to ensure timely billing and credits, minimizing risk to the company.
  • Maintaining knowledge of payroll, system enhancements, and wages, benefits, and taxes laws calculations within payroll systems.
  • Coordinating the transfer of new employees onto the global payroll platform.

Education and Experience Requirements

To succeed in this role, you will need:

  • Bachelor's degree in a related field or equivalent experience.
  • Strong organization and time management skills.
  • 3 years of global payroll processing experience required.
  • Vendor management skills preferred but not required.
  • Strong attention to detail.
  • Ability to work in a fast-paced environment.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communication skills.
  • Accuracy with record keeping and reconciliation.
  • Strong analytical, data management, and PC skills, including working knowledge of PowerPoint, Word, and Excel.
  • Must be able to work independently.
  • Demonstrated work experience with global cross-functional teams.
  • Proven problem resolution skills.

What We Value

We look for individuals who possess:

  • Impact and influence.
  • An entrepreneurial mindset with strong execution energy.
  • Curiosity to understand and deliver value.
  • Adaptability and the ability to anticipate the unknown.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.



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