Quality Control Expert

hace 22 horas


San José, San José, Costa Rica Straumann Group A tiempo completo

About Straumann Group, a leading global innovator in tooth replacement and orthodontic solutions.

We create smiles and restore confidence by pushing the limits of what's possible. With over six decades of experience, we've entered new fields, created opportunities, and made patients' lives better.

We're an independent industry leader, driven by innovation based on evidence. Our employer culture thrives on diversity, team spirit, and a powerful 'can-do' attitude.

We Change Dentistry every day, and we want you to be part of it.

**Job Summary:**

The Quality Control Specialist plays a crucial role in providing quality expertise on ClearCorrect quality control, process improvements, guidance on product/process failure analysis, and customer complaint resolutions.

**Key Responsibilities:**

To succeed in this position, you'll need to execute quality activities from policy to execution, establish requirements in quality standards, systems, processes, and procedures, and ensure operating actions meet requirements as defined by global and local statutes.

You'll also establish key quality metrics, develop collection, analysis, and reporting systems, evaluate and cross-match data, and ensure treatment set-ups are of optimum quality and ready to be processed.

Additionally, you'll identify trends in customer comments or complaints, conduct QAs and/or managers product Quality review/training meetings, update quality standards, regulations/protocols, and qualities issues, and implement protocols and coordinate testing sessions with head office.

**Requirements:**

To excel in this role, you'll need a Bachelor's degree in a relevant field, 2+ years of experience in Digital Orthodontic treatment planning, and strong research skills to come up with creative, compliant solutions for quality challenges.

You should have good knowledge of basic computer operations and Microsoft Office tools, be able to work with minimal supervision in a performance-oriented environment, and multitask while giving high-quality service.

**What We Offer:**

A fast-paced environment with opportunities for growth, collaboration with talented professionals, and a commitment to excellence in patient outcomes and quality.


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