Data Quality Expert for Customer Insights

hace 20 horas


San José, San José, Costa Rica Datasite A tiempo completo

Company Overview

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Datasite is a global leader in data rooms and SaaS technology, powering high-value transactions in over 170 countries. We're driven by innovation and collaboration.

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Job Description

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We're seeking a skilled Data Quality Analyst to enrich customer data, supporting our Sales/Marketing teams.

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This full-time, hybrid position (1-2 days/week in office) is located in Heredia, with remote work requiring high-speed internet access.

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Responsibilities

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  • Correct structural errors in data sets: typographical errors, invalid entries, syntax errors, and missing values.\
  • Eliminate outliers, out-of-date entries, redundant data, and merge duplicate Account and other data.\
  • Cleanse and enrich customer data to optimize usability in support of all business functions.\
  • Participate in Data Steward and Data Quality meetings and initiatives.\
  • Contribute to developing Data Quality and data control methodology and advocate best practice adoption.\
  • Early adopter of AI-enabled technologies to ensure data integrity and optimize usability.\
  • Establish and maintain relationships with cross-functional partners to support processes and strategic projects.\
  • Collaborate with other Data Stewards and internal teams to share insights and best practices.\
    • \

Qualifications

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To succeed in this role, you'll need:

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  • AA/AS degree or equivalent 2-year post-high school training.\
  • 2+ years' experience working with large data sets, particularly related to cleansing sales/marketing customer data.\
  • Proficiency in core Salesforce functionality and navigation; experience in Sales Cloud and/or Salesforce Inspector a plus.\
  • Basic knowledge of database concepts; any experience with Snowflake, MongoDB, etc., desirable.\
  • MS Office and data manipulation proficiency, e.g., Excel pivot tables & charts, lookups, formulas, etc.\
  • Experience developing or working with Data Dictionaries and data maps.\
  • Demonstrated analytical skills; observation, research, & interpreting, and distilling complex ideas into solutions.\
  • Ability to think critically and exercise independent judgment and discretion.\
  • Strong aptitude for learning new technology products and building industry knowledge.\
  • Ability to work independently, unsupervised, and as a team player.\
  • Direct experience & use of CRM customer data (Account, Prospect, Contact, Lead, Opportunity, Parent/Child relationships).\
  • Experience with data enrichment tools/apps, e.g., Salesforce DataCloud, ZoomInfo, Ring Lead, Workbench.\
  • Understanding of DAMA and DMBOK core data governance principles highly desirable.\
  • Familiarity with virtual communication tools, e.g., MS Teams, Slack, WebEx.\
  • Expert fluency speaking and writing English in a business environment.\
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Nice to Have

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The following qualifications are a bonus:

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  • Proficiency working with Collibra DQ (or similar system) highly desirable.\
  • Experience with related tools Merger Market, Pitchbook, Merger Links, Linked In Navigator helpful.\
  • Salesforce Certifications.\
    • \\[en]

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