Hospitality Expert

hace 9 horas


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

**Job Overview**

We are seeking a highly skilled and experienced Hospitality Expert - Housekeeping Professional to join our team at Residence Inn by Marriott. As a key member of our housekeeping staff, you will play a critical role in ensuring that our guests have an exceptional experience during their stay with us.

**About the Role**

The Guest Environment Expert is responsible for maintaining the appearance and cleanliness of our hotel, including guest rooms, public spaces, and back-of-house areas. This involves a range of tasks, including delivering guest requests, stocking carts, cleaning rooms and public spaces, and performing other similar responsibilities. The successful candidate will be on their feet and moving around frequently, taking a hands-on approach to work.

**Key Responsibilities**

  • Maintaining the cleanliness and organization of guest rooms, public spaces, and back-of-house areas
  • Delivering exceptional guest service, responding to guest requests and resolving any issues promptly and professionally
  • Stocking and maintaining housekeeping supplies, including linens, towels, and cleaning products
  • Participating in quality control processes to ensure high standards of cleanliness and maintenance

**Requirements and Qualifications**

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1 year of experience in housekeeping or related field, preferably in a hotel environment
  • Excellent communication and interpersonal skills, with ability to work effectively with guests and colleagues
  • Physical stamina to perform manual labor, standing for long periods and lifting up to 50 pounds

**What We Offer**

We are proud to offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team members enjoy a dynamic and supportive work environment, with a focus on teamwork and collaboration. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity


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