Cloud Service Desk Expert
hace 3 días
Job Description
The Cloud Service Desk Expert will be responsible for monitoring team performance, preparing reports, and presenting in weekly or monthly operation review meetings. Additionally, this role involves assisting new employees to integrate into their analyst roles, providing technical support, coaching, and training to agents on incident resolution.
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IT Service Desk Technician
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Summary**We are looking for a highly motivated and organized IT Service Desk Technician to join our team at Emerson. In this role, you will be responsible for providing technical support to our clients via remote desktop connections, ensuring timely resolutions and escalating complex issues to higher-level teams.**Responsibilities**Assess and respond...
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Cloud Networking Expert
hace 6 días
San José, San José, Costa Rica Cloud Software Group A tiempo completoAbout Cloud Software GroupWe're a global leader in cloud software, empowering over 100 million users worldwide. Our mission is to create cutting-edge solutions that transform the way people work.**Job Summary:**As a Sr Escalation Engineer, you will play a vital role in our engineering team, resolving intricate technical problems and delivering exceptional...
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Cybersecurity Help Desk Expert
hace 5 días
San José, San José, Costa Rica Commandlink A tiempo completoWe are looking for a highly skilled Cybersecurity Help Desk Expert to join our team. As a key member of our support team, you will be responsible for delivering exceptional service and support to our global customers.You will work closely with our customers to resolve any service problems, including SDWAN, Internet, Hosted Voip, and understanding of basic...
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Service Desk Operations Specialist
hace 6 días
San José, San José, Costa Rica Encore Theme A tiempo completo**Job Description**As a Service Desk Operations Specialist at Encore Theme, you will be the primary point of contact for B2B users who call our service desk to troubleshoot end-user issues. Your role is crucial in providing exceptional customer service and ensuring that all queries are resolved efficiently.**Key Responsibilities**Provide timely and effective...
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Cloud Destinations IT Service Management Expert
hace 6 días
San José, San José, Costa Rica Cloud Destinations A tiempo completoAbout the RoleWe are looking for an experienced ITSM and Microsoft Tools Implementation Specialist to join our team at Cloud Destinations. As a key member of our IT department, you will be responsible for implementing and optimizing ServiceNow solutions.Key Responsibilities:Develop and implement comprehensive project plans, including scope, goals, timelines,...
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Service Desk Analyst
hace 6 días
San José, San José, Costa Rica Encore Theme A tiempo completoSan Jose, Costa Rica- 2881825**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...
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It Service Desk Administrator
hace 3 semanas
San José, San José, Costa Rica Joby Aero, Inc. A tiempo completoAvionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...
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It Service Desk Administrator
hace 2 semanas
San José, San José, Costa Rica Joby Aero, Inc. A tiempo completoAvionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...
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It Service Desk Engineer
hace 5 días
San José, San José, Costa Rica Joby Aero, Inc. A tiempo completoAvionyx Overview: IT Service Desk Engineer Job Overview:An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems.Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy...
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Global Service Desk 2023
hace 3 días
San José, San José, Costa Rica Object Technology Solution A tiempo completo**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
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Service Desk Analyst
hace 1 semana
San José, San José, Costa Rica Wipro Limited A tiempo completoOverview:**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of Software and Hardware- Experience working with...
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Service Desk Support Specialist
hace 7 días
San José, San José, Costa Rica Encore Theme A tiempo completoAt Encore Theme, we are seeking a highly skilled Service Desk Support Specialist to join our team. As the first point of contact for our B2B users, this role requires exceptional communication and problem-solving skills to troubleshoot end-user issues efficiently.**Key Responsibilities:**Provide primary user support and customer service, ensuring timely...
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Cloud Security Expert
hace 15 horas
San José, San José, Costa Rica Microsoft A tiempo completoAs a member of the Microsoft Customer Experience & Success team, you will play a critical role in delivering a seamless support experience to customers worldwide. We are seeking a Cloud Security Expert to join our team in the Customer Service & Support organization. This role will focus on developing training plans to address identified gaps, performing case...
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Service Desk Operations Expert
hace 2 días
San José, San José, Costa Rica Wipro Limited A tiempo completoWelcome to Wipro LimitedWe are a top-tier technology services and consulting company, committed to crafting innovative solutions that tackle our clients' intricate digital transformation requirements. Our multifaceted portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies allows us to empower clients to build...
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Ratings Desk Services Coordinator
hace 1 día
San José, San José, Costa Rica Moody'S Investors Service A tiempo completo**The Opportunity**We are seeking a detail-oriented and analytical Financial Data Associate to join our Ratings Desk Services team. As a key member of the team, you will contribute to the success of Moody's Investors Service by providing high-quality support for the Ratings Desk Services.About the RoleThis position involves working closely with various teams...
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Service Desk Support Specialist
hace 6 días
San José, San José, Costa Rica Encore Theme A tiempo completo**Job Description:**At Encore Theme, we are seeking a highly skilled Service Desk Support Specialist to join our team. This role is responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Respond to and resolve customer inquiries in a timely and professional mannerProvide technical assistance and...
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Agente De Service Desk
hace 3 semanas
San José, San José, Costa Rica Sonda It A tiempo completo**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...
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Service Desk Analyst
hace 3 semanas
San José, San José, Costa Rica Wipro Limited A tiempo completoSan Jose, Costa Rica- Tech Hiring- 3058119**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...
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Trilingual Service Desk
hace 5 días
San José, San José, Costa Rica Wipro Limited A tiempo completoSan Jose, Costa Rica- Tech Hiring- 3058121**Job Description**:- A PROUD HISTORY OF OVER 75 YEARS- FY22 REVENUE 10.4 BN USD- WE'RE PRESENT IN 66 COUNTRIES- OVER 1,400 ACTIVE GLOBAL CLIENTS**Requirements**:- IT Service Desk experience 1 year- Advanced Portuguese B2+- Good English communication skills written and oral.- Excellent troubleshooting skills...
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Wipro Service Desk Technical Support
hace 5 días
San José, San José, Costa Rica Encore Theme A tiempo completo**Job Title:** Wipro Service Desk Technical SupportWe are seeking a highly skilled technical support specialist to join our team as a Wipro Service Desk Technical Support. This role involves providing technical assistance and troubleshooting services to our clients.Main Responsibilities:Respond to and resolve technical issues related to software, hardware,...