Experian Training And Knowledge Management Specialist
hace 6 días
Job Overview
We are seeking a highly skilled Training and Knowledge Management Specialist to join our team at Experian. In this role, you will be responsible for creating and delivering engaging training sessions for clients on the use of our products and services.
About the Role
This is a permanent home-based role in Costa Rica, and as a Training and Knowledge Management Specialist, you will have the opportunity to work with a global team and contribute to the development of our clients. You will be responsible for creating comprehensive documentation, including training presentations, process guides, and job aids.
Key Responsibilities
- Conduct engaging and informative training sessions for clients on the use of our products and services.
- Create and maintain comprehensive documentation, including training presentations, process guides, and job aids.
- Ensure documentation adheres to established style guides and standards.
- Gather feedback from end-users to identify areas for improvement and refine documentation accordingly.
Requirements
- Bachelor's degree in Education, Communication, English, Technical Writing, or a related field.
- Proven experience as a trainer, instructor, or educator, with a strong background in client-facing roles.
- Excellent presentation and public speaking skills, coupled with the ability to engage and motivate diverse audiences.
- Strong writing and editing skills, with the ability to explain complex technical concepts clearly and concisely.
Benefits
We offer a comprehensive benefits package, including medical, life, and dental insurance, as well as a range of other benefits to support your well-being and career development. At Experian, we prioritize our culture and values, and we look for people who share our passion for creating a better tomorrow.
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