IT Risk Management Specialist

hace 1 mes

San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Summary

Experian is seeking a highly skilled IT Risk Management Specialist to join our team. This role will be responsible for helping to mature the Risk Management and general compliance functions within Experian Information Technology Services (EITS).

Key Responsibilities

  • Partnering with EITS Management to implement and embed Risk / Issue Management tools, practices, reports and methodologies, ensuring they are maintained.
  • Supporting, advising and providing challenge to EITS to influence behavior and guide cultural change to help ensure risk is a necessary component of 1st line decision-making.
  • Ensuring EITS meets its obligations and responsibilities in aligning to all policy, certification and regulatory requirements.

Responsibilities and Challenges

  • Evaluating EITS technology and security risks.
  • Maintaining, populating and reviewing risk and issue management tools.
  • Engaging with management to ensure technology risks and issues are dealt with accurately.
  • Monitoring risk treatment plans to ensure delivery within agreed deadlines and to required quality.
  • Conducting policy compliance reviews.
  • Raising and managing all regional policy deviations and exceptions.
  • Hosting regional risk reviews and workshops, providing expertise.
  • Maintaining process management and documentation management standards.
  • Supporting internal, external and certification audits such as ISO27001 and client audits.
  • Identifying compliance learning and training needs for EITS, providing training, consultation and support in issue resolution to internal personnel.
  • Serving as the liaison and contact for new risk issues, including process assistance, tools, tracking status and status of issues advancing to closure.
  • Escalating and facilitating necessary discussions to explore risk acceptance, waivers or policy deviations ensuring traction of issues.
  • Conducting deep dives on risk, compliance, and security-related processes and systems, implementing automation where possible while challenging the status quo.
  • Providing statistical information to multiple levels of management through the use of dashboards.
  • Developing control processes, working with partners on writing and documenting processes and controls.
  • Creating and reporting on metrics and KPIs to executive management for policy compliance status.
  • Periodically evaluating EITS Risk and Control Self-Assessment (RCSA).
  • Preparing summaries and analysis for monthly risk related meetings for executive management and actions follow up tasks within time sensitive windows.
  • Focusing on improvement of processes across all tasks, collaborating with teams across the organization.

Requirements

  • University bachelor's degree in Computer Science or related field.
  • Technical professional certifications CRISC, CISM, CISA, or CISSP are beneficial.
  • 3 years' experience working in an IT governance role.
  • Advanced written and verbal English level with experience communicating with employees at all levels.
  • Experience of cross-regional work for a regulated multinational company, regional regulation awareness and management.
  • Proficiency with Microsoft Excel, Tableau or similar tools.
  • Analysis and research skills to identify anomalies in data and experience communicating results to senior management in a time sensitive environment.
  • Use ability as a skilled specialist observing company policies and procedures to complete complex tasks in creative ways.
  • Guide partners and employees to ensure compliance with policies.
  • Job stability, including maintaining long-term work relationships with former employers.

About Experian

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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