External Risk Management Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The Third Party Risk Management program at Citi is responsible for ensuring effective risk management practices are in place for external third party relationships that carry the highest degree of risk for our businesses. As a dedicated Third Party Officer, you will play a key role in coordinating and facilitating these activities.

Responsibilities include:

  • Representing business leadership to coordinate and facilitate Third Party Risk Management activities
  • Evaluating current market conditions and providing insight on trends/issues that may impact the business through the use of external Third Parties
  • Advising on the Risk Assessment for third parties and reassessing as required; identifying significant changes in relationship to trigger update of Risk Assessment
  • Verifying third party's compliance to required policies and controls
  • Partnering with business operations, technology teams and internal functions to conduct on-site visits of third party, as required
  • Maintaining and updating Citi's Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, working with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
  • Interacting with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
  • Monitoring third party performance and SLs through Citi Performance Management Assessment (PMA) process
  • Verifying Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi's Contract Management System (eSourcing), working with the Enterprise Supply Chain (ESC) organization if re-negotiations are required
  • Reviewing, prioritizing, assessing and acting on results of TPRM assessments/controls with support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations), in conjunction with the business and operations teams
  • Facilitating remediation of issues or gaps identified as part of ongoing monitoring
  • Defining risk mitigation strategies and risk exceptions based on the business' risk appetite
  • Providing thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and market trends
  • Standardizing SLs performance monitoring measures for like services, where possible
  • Liaising with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility
  • Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

This role requires 6-10 years of relevant experience in strategic sourcing/procurement, vendor management risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. A strong understanding of supplier or third-party risk impact in a financial services company is a plus.

A Bachelor's/University degree, Master's degree preferred. Estimated salary range: $120,000 - $180,000 per year, depending on location and experience.



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