Customer Experience Specialist
hace 2 meses
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues via phone, email, and chat
- Provide product and service information to customers, addressing their needs and concerns
- Escalate complex issues to senior team members or management as needed
- Document customer interactions and issues in our CRM system
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Advanced English language skills, with excellent verbal and written communication
- Excellent customer service skills, with a focus on empathy and problem-solving
- Strong conflict resolution skills, with the ability to remain calm under pressure
- Attention to detail, with a focus on accuracy and quality
- Proficiency in MS Office, with experience in CRM systems a plus
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Senior Global Customer Experience Specialist
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San Francisco, Heredia, Costa Rica Aligntech A tiempo completoAbout this opportunityAlign Technology is seeking a highly skilled Senior Global Customer Experience Specialist to join our team. As a key member of our Global CX Team, you will play a critical role in driving customer experience improvements across regions and functions.Key ResponsibilitiesCollaborate with the global Customer Success team to identify areas...
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Customer Support Specialist II
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Customer Support Specialist IIAbout the Role:We are seeking a highly skilled Customer Support Specialist II to join our team at Experian. As a Customer Support Specialist II, you will be responsible for providing exceptional customer service to our clients, resolving their issues in a timely and professional manner.Key Responsibilities:Respond to...
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Customer Support Specialist II
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo{"title": "Customer Support Specialist", "description": "Job SummaryExperian is seeking a Customer Support Specialist to join our team in Costa Rica. As a Customer Support Specialist, you will be responsible for providing excellent customer service, interpreting consumer complaints, and resolving issues in a timely and professional manner.Key...
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Customer Service Operations Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCustomer Service Operations SpecialistExperian is seeking a skilled Customer Service Operations Specialist to partner with the leadership team to create a customer service experience for new products in the financial services industry. The ideal candidate will have 3+ years of experience in high-performance customer service, operations, and service delivery,...
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Customer Experience Representative
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San Francisco, Heredia, Costa Rica Swarovski A tiempo completoWe are seeking a talented Customer Experience Representative to join our diverse team at Swarovski. As a key member of our Global Business Services Office, you will play a vital role in delivering exceptional customer experiences.About the Role:The Customer Experience Representative will be responsible for resolving customer inquiries and complaints in a...
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Customer Experience Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our Loyalty Team. As a key member of our team, you will be responsible for delivering exceptional customer support to our clients, identifying solutions to customer issues, and working closely with cross-functional teams to ensure a positive and cohesive customer...
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Customer Experience Manager
hace 4 semanas
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our Loyalty Team. As a key member of our team, you will be responsible for delivering exceptional customer support to our clients, identifying solutions to customer issues, and working closely with cross-functional teams to ensure a positive and cohesive customer...
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Customer Experience Liaison
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San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleThe Customer Experience Manager will be responsible for delivering outstanding customer support to our customers as it pertains to their Tebra product suite and services. This includes identifying solutions for customer issues and working closely with the customer to resolve them.Your Area of FocusProvide a positive image for Tebra by...
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Customer Experience Associate
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San Francisco, Heredia, Costa Rica Experian A tiempo completo**Company Overview**Experian is a global information services company that powers opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients around the world.**Job Summary**We are seeking a highly skilled Customer Experience Associate to join our team. As a key member of our customer service team, you...
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San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob Title: Customer Support Specialist for Dental HealthcareThis role supports customers by answering technical questions and processing orders via various channels. As a customer support specialist, you will work in a busy and complex dental healthcare market to provide superior service.Key Responsibilities:Provide excellent customer service over the phone...
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Customer Support Specialist
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San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the Role:As a Customer Support Specialist at Tebra, you will play a vital part in delivering exceptional customer experiences to our clients. Your primary responsibility will be to provide timely and effective support to resolve technical difficulties and address client inquiries.Your Key Responsibilities:Provide outstanding customer support via phone,...
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Customer Service Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Css Corp A tiempo completo**Job Title:** Customer Care Specialist**About the Role:**We are seeking a highly skilled Customer Care Specialist to join our team at Css Corp. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through creative problem-solving and consistent probing.**Key Responsibilities:**Leverage your...
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Customer Experience Team Lead
hace 15 horas
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our Loyalty Team. As a key member of the team, you will be responsible for delivering exceptional customer support to our clients, identifying and resolving customer issues, and working closely with cross-functional teams to ensure a positive customer experience.The ideal...
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Tebra Billing Customer Service Specialist
hace 1 día
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Customer Service Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Gft Technologies Se A tiempo completoAbout the Role:We are seeking a skilled Customer Service Specialist to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.A Day in this Role:You will be the primary point of contact for clients, providing timely and effective support for their needs. This...
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Customer Retention Expert
hace 3 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the Role:We are seeking a skilled Customer Retention Specialist to join our Loyalty Team. In this role, you will work closely with customers to identify key issues in customer satisfaction and develop solutions to retain their business.Your Area of Focus:As a Customer Retention Specialist, you will:Provide a positive image for Tebra by delivering...
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San Francisco, Heredia, Costa Rica Jll A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at JLL. This role will be responsible for managing and promoting the employee commute experience and administering the digital elements of the assigned parking program.Key ResponsibilitiesUtilize the digital platform to manage employee parking assignments, waitlists,...
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Customer Experience Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Marriott International A tiempo completoPOSITION SUMMARYOur Spa Professionals are essential in facilitating a variety of crucial Spa operations. Within our establishments, these team members strive to create an unforgettable and distinctive experience, complemented by Spa offerings. Our Spa Professionals proactively deliver an extensive array of services to ensure that guests fully enjoy their...
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Dental Implant Customer Service Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**About Us**We are a leading company in the dental industry, developing and manufacturing innovative solutions for esthetic dentistry, tooth replacement, and restoration.Our mission is to empower our employees to make an impact, question the status quo, and drive change in the industry.**Job Summary**We are seeking a highly skilled and customer-focused...
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Customer Onboarding Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the Role:The Onboarding Specialist plays a crucial role in the efficient and effective onboarding of new customers at Tebra. This position supports the onboarding management team and ensures that the onboarding process is smooth, organized, and in compliance with team processes. Proactive and effective communication with internal team members and...