Cluster Operations Director

hace 6 días


San José, San José, Costa Rica Collective Hospitality A tiempo completo

**About Us**

Collective Hospitality is a dynamic and ambitious company on a rapid growth trajectory. We are constantly seeking new ways to improve our services and expand our reach.

We are the travel scene for the next-generation adventurer. With over 70 unique, energy-filled properties across Southeast Asia, South, and Central America, we offer Slumber Party, Bodega Hostels, Path, and Socialtel Resorts — each one a playground of epic experiences designed for the bold, social, and endlessly curious.

**Job Summary**

We are looking for a Cluster General Manager aligned within the Hospitality industry to focus on overseeing day-to-day operations in our largest property and ensuring smooth and profitable operation.

Main Responsibilities:

  • Deliver commercial, financial, and operating results for the location, aligned with the company's goals and strategies.
  • Oversee various Location Operations Teams, covering all departments, including rooms, food and beverage, maintenance, and experience.
  • Lead the location Operations Team to ensure that the location delivers its commercial and financial operating results.
  • Support with the preparation, presentation, and achievement of the location's annual business plan and budget.
  • Optimize all opportunities and analyze any room for improvement in daily functions of all product areas of the location.

Requirements:

  • 5+ years' experience as hotel general manager or operations manager.
  • English and Native Language of the Country Assigned.
  • Strong multitasking and time management skills.
  • Excellent communication skills.
  • Sound abilities for reporting and analyzing information for decision making.
  • A leader with exceptional people development skills – the ability to inspire and engage teams but also encourage a culture of learning, training, and support.

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