Director of Operational Excellence
hace 2 días
**Overview**
The Area Operations Director is responsible for driving quality and process improvements to enable assigned areas to meet and exceed business goals. This role requires collaboration with support staff to build and secure resources for projects and initiatives, as well as providing necessary support for other operational initiatives.
**Key Responsibilities**
- Drive the creation of quality and process improvements;
- Collaborate with support staff to build and secure resources;
- Lead business transformation change programs;
- Review team member responsibilities to increase productivity;
- Provide training on key job skills;
- Continuously monitor market and safety performance;
- Ensure compliance with relevant safety and security regulations;
**Requirements**
- Bachelor's Degree required or equivalent work experience;
- Direct management experience in records/information management preferred;
- At least 3 years' experience leading diverse service-oriented teams;
- Lean Six Sigma knowledge and experience using methodology desired;
- Experience with performance metrics and process improvement;
- Strong communication skills, both oral and written;
- Excellent leadership, people management, communication, and influencing skills at senior level;
**Preferred Qualifications**
- Black Belt or Green Belt certification;
- Proficient in third-party software and systems used in operations environment;
- Experienced in managing large multi-site operation;
**Benefits**
This role offers a competitive salary and benefits package, including comprehensive health insurance, retirement plan, and paid time off.
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