Hospitality Cluster Manager

hace 3 días


San José, San José, Costa Rica Collective Hospitality A tiempo completo

**Overview**

Collective Hospitality is a rapidly evolving company with a strong focus on innovation and excellence. Our team is passionate about creating unforgettable experiences for travelers, and we're looking for a skilled leader to help us achieve this goal.

We have an extensive portfolio of 70 unique properties across Southeast Asia, South, and Central America, offering a range of accommodations, from hostels to resorts. As a Cluster General Manager, you'll be responsible for overseeing the operations of our largest property, ensuring seamless execution of our vision and values.

Key Responsibilities:**

  • Commercial Strategy: Develop and implement commercial strategies to drive revenue growth and profitability.
  • Operations Excellence: Lead the Location Operations Team to deliver exceptional customer experiences, maintain high-quality standards, and ensure efficient operational processes.
  • Performance Analysis: Monitor key performance indicators (KPIs), identify areas for improvement, and develop targeted solutions to drive business results.
  • Culture Development: Foster a positive, inclusive work environment that encourages collaboration, learning, and growth among team members.

Requirements:

  • Proven track record of success as a hotel general manager or operations manager.
  • Exceptional leadership and communication skills, with the ability to inspire and motivate teams.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Able to adapt quickly to changing circumstances and priorities.

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