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Customer Experience Associate
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Unlocking Opportunities with Experian
As a leading global information services company, Experian is committed to empowering its clients with the data, technology, consulting, and analytical tools they need to succeed. We are seeking a talented Customer Experience Associate to join our team and help us deliver exceptional customer experiences.
About the Role
In this role, you will be responsible for providing top-notch customer service, resolving complex issues, and driving business growth in a fast-paced environment. You will work closely with internal departments to ensure client requirements are met and provide product training to users to ensure our services are used effectively.
Key Skills and Qualifications
- Proven track record of delivering exceptional customer experiences.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience with mainframe or Access systems (a plus).
- Intermediate Excel skills.
- Ability to pass Employee Background Screen, including criminal background check, previous employment and education verification, and drug screen.
What We Offer
At Experian, we offer a comprehensive benefits package, including medical, life, and dental insurance, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
