Guest Experience Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

**Job Overview**

We strive to create memorable experiences for our guests. As a Customer Service Associate, you will play a crucial role in making transactions feel like part of the experience.

Your primary responsibility will be to provide exceptional customer service, addressing guest requests, completing reports, and sharing the highlights of the local area.

To succeed in this role, you must be able to move around for extended periods, take a hands-on approach to work, and do what needs to be done.

We value diversity and inclusivity in our workplace, committed to non-discrimination on any protected basis.

About Your Responsibilities

  • Provide exceptional customer service, responding to guest requests and resolving issues promptly.
  • Process operational needs, including but not limited to, check-in and check-out processes.
  • Maintain confidentiality, protect company assets, and uphold quality standards.

About Our Culture

  • We are a people-first culture, valuing diversity and inclusivity in our workplace.
  • Treating guests exceptionally starts with the way we take care of our associates.


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**As a Guest Experience Specialist at Marriott International, Inc., you will play a vital role in ensuring that our guests have an exceptional stay with us. Our hotels are committed to providing outstanding service and creating unforgettable experiences for our guests.**Key Responsibilities**Process operational needs and address guest requests...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Company Overview">At Marriott International, we strive to deliver premium choices, sophisticated style, and well-crafted details to our guests. Our team of professionals is dedicated to creating a memorable and unique experience for every guest who walks through our doors.Job Description">We are seeking a skilled Spa Guest Experience Specialist to join our...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Company OverviewAt Marriott International, Inc., we strive to elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a Guest Experience Expert, you will help us deliver thoughtful, heartfelt, forward-thinking service that upholds and builds upon our living legacy.Job...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Deliver Exceptional Guest Experiences**As a Spa Specialist at Marriott International, you'll play a key role in delivering memorable moments and exceeding our guests' expectations. You'll work closely with our team to promote our spa services, schedule reservations, and provide exceptional customer service and support.Main Objectives:To consistently...

  • Guest Experience Expert

    hace 20 horas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Company Overview:**At Marriott International, we're dedicated to elevating the art of hospitality. Our goal is to provide exceptional experiences for our guests, and we need talented individuals like you to help us achieve it.Job Description:We're seeking a Guest Experience Expert to join our team. As a Guest Experience Expert, you'll be responsible for...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22125382**Job Category** Rooms & Guest Services Operations**Location** AC Hotel Heredia Belen, Cityzen Epicentro Laboral & Social Calle la Rivera, Belen, Heredia, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management-***Our jobs aren't just about giving guests a smooth check-in and...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23204558**Job Category** Rooms & Guest Services Operations**Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    Job DescriptionThe Guest Experience Support Team Lead will be responsible for providing exceptional support to our housekeeping team at Marriott Worldwide. This includes ensuring that all guest rooms, public areas, and pool facilities are cleaned and maintained to the highest standards.You will work closely with our housekeeping management team to identify...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a Guest Service Expert to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a key member of our staff, you will provide exceptional service to our guests by ensuring their needs are met throughout their stay.Your responsibilities will include setting tables, communicating with the kitchen, interacting and serving...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    Required Skills and Qualifications:Excellent communication and interpersonal skillsAble to work in a fast-paced environment and adapt to changing situationsStrong problem-solving skills and attention to detailFamiliarity with hotel operations and proceduresBenefits:Competitive salary and benefits packageOngoing training and development...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About UsAt Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination on any protected basis, such as disability and veteran status.Job SummaryWe are looking for a Cleanliness and Guest Experience Expert to join our team at Costa Rica Marriott Hotel Hacienda...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About the Job Description\This Spa Services Coordinator position requires a skilled individual to provide exceptional guest experiences and ensure seamless operations at our luxury resort. Key responsibilities include coordinating spa services, confirming reservations, updating records, promoting services, processing payments, and maintaining...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Our Approach to ServiceAt Marriott International, Inc., we believe that every guest interaction is an opportunity to create a lasting impression. Our Guest Service Experts take the initiative to deliver a wide range of services that make transactions feel like part of the experience. Whether it's setting tables, communicating with the kitchen, or interacting...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 23021117**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 23204480**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del...

  • Guest Experience Expert

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24100449**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24092794**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Why Join Us?:Marriott International is a world-leading hospitality company with a rich history of innovation and excellence. As a Spa Specialist, you'll be part of a dynamic team that shares your passion for delivering exceptional hospitality experiences.**Your Role:**You'll be responsible for promoting spa services and retail products to enhance guest...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22157430**Job Category** Housekeeping & Laundry**Location** AC Hotel Heredia Belen, Cityzen Epicentro Laboral and Social Calle la Rivera, Belen, Heredia, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management-***Our jobs aren't just about giving guests a clean room and a freshly...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 22148324**Job Category** Housekeeping & Laundry**Location** AC Hotel Heredia Belen, Cityzen Epicentro Laboral and Social Calle la Rivera, Belen, Heredia, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a clean room and a freshly made...