Guest Experience Associate
hace 2 semanas
**Deliver Exceptional Guest Experiences**
As a Spa Specialist at Marriott International, you'll play a key role in delivering memorable moments and exceeding our guests' expectations. You'll work closely with our team to promote our spa services, schedule reservations, and provide exceptional customer service and support.
Main Objectives:
- To consistently deliver exceptional guest experiences, exceeding our guests' expectations and building loyalty and retention
- To promote and sell spa services to guests, driving revenue growth and contributing to the success of our business
- To maintain high standards of quality and professionalism in all aspects of your work, upholding the values and principles of Marriott International
- To contribute to a positive and inclusive work environment, fostering collaboration and teamwork among colleagues
The Ideal Candidate:
- Must have excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike
- Should be highly organized and able to prioritize tasks effectively, managing multiple responsibilities in a fast-paced environment
- Must be able to think critically and solve problems creatively, adapting to changing situations and priorities as needed
- Should have a high school diploma or equivalent, with relevant experience in customer service or a related field
Join Our Team:**
- At Marriott International, we're committed to diversity and inclusion, offering equal opportunities for employment and advancement
- We're passionate about developing our people, providing training and development programs designed to help you succeed in your role and advance your career
- We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development
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