Empleos actuales relacionados con Technical Services Certification Manager - San José, San José - Emerson

  • Certification Specialist

    hace 3 semanas


    San José, San José, Costa Rica Evolution A tiempo completo

    Company DescriptionYour primary responsibility will be to support the delivery of the projects related not only to our already established markets but in new markets, as well.In this role, you will review the technical aspects of our projects and evaluate and provide appropriate technical compliance advice to the company business on new jurisdictions and new...


  • San José, San José, Costa Rica Flo-Cert Qis S.A. A tiempo completo

    FLOCERT is a leading global certification body.Besides providing sole certification to Fairtrade, we also offer an array of services to support companies in sourcing on Fairtrade principles, where noFairtrade Standard applies.Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    About the RoleThis is a fantastic opportunity to join our dynamic team as a Technical Program Manager - Partner Success. You will be responsible for ensuring that Authorized Support Center (ASC) Partners meet and exceed the stringent requirements of our ASC Program.The successful candidate will have 2+ years experience in Palo Alto Networks technical support...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Responsibilities and Qualifications:The Lifecycle Services Certification Administrator will be responsible for the following duties:Entering/updating data from local service organizations globally into the GLC and xGLC.Managing course completion information, work requirements, issue certificates, certify/recertify local service engineers/specialists, and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    WNS Global ServicesAt WNS, we strive to deliver exceptional business process management solutions to our clients. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive agility and excellence in their business processes.We are seeking a skilled Procurement Services Contract Specialist to join...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    3+ years of team management experience- Bachelor's degree- 5+ years of technical product management, program management or engineering experience- Required Salesforce certification- 5+ years as a Salesforce architect and/or developer- 5+ years of hands-on experience working on Salesforce CRM- Experience contributing to leading engineering discussions around...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Role Overview:Northwind Technical Services is seeking a highly skilled Control Engineer to join our team. The successful candidate will have experience in programming or electrical design and be able to communicate effectively with internal and external customers.Main Responsibilities:Ensure the safety, financial, and technical success of all projects and...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Job Summary:The Control Engineer at Northwind Technical Services is responsible for ensuring the safety, financial, and technical success of all projects and work assigned. This role involves either programming or designing electrical drawings.Duties and Responsibilities:Comply with company safety proceduresConduct oneself with integrity and professional...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years of experience managing small to medium technical operations or support engineering teams.- 4+ years of experience running and maintaining a 24x7 production environment- 4+ years of experience with support procedures and methodologies for production computing environments- Bachelor's degree in Computer Science / Information Technology, Data Science,...


  • San José, San José, Costa Rica Gensler A tiempo completo

    Job SummaryThis role is responsible for delivering top-notch technical support to end-users, ensuring minimal downtime and maximum productivity. As a key member of the team, you will provide first- and second-level support in response to service desk incidents and requests from onsite and remote office clients.Key ResponsibilitiesAccept travel requests for...


  • San José, San José, Costa Rica Wrike Remote Jobs A tiempo completo

    At Wrike Remote Jobs, we're looking for a skilled Support Services Manager to oversee the day-to-day operations of our support teams. If you have experience in managing multiple systems, prioritizing tasks, and communicating effectively with stakeholders, we want to hear from you.As a Support Services Manager, you will be responsible for ensuring the...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...

  • Technical Partner Manager

    hace 4 semanas


    San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    About the RoleWe are seeking a highly skilled Sr. Support Account Manager to join our team at Palo Alto Networks. In this role, you will be responsible for managing customer services experience, identifying upselling opportunities, and leading customer escalation communication.As a member of our team, you will work closely with customers to understand their...

  • Technical Program Manager

    hace 2 semanas


    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...


  • San José, San José, Costa Rica Equifax A tiempo completo

    As Technical Project Manager you will partner with product owners, product managers and senior leaders to ensure that business objectives are understood in the features and user stories, epics and roadmap to be developed._- Facilitate sprint planning, release planning, daily stand-ups, stakeholder demos, and sprint retrospectives.Remove impediments/blockers...


  • San José, San José, Costa Rica Acronis A tiempo completo

    Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.We are in an exciting phase of rapid-growth and expansion and looking for a Professional Services Manager who is ready to join us in creating a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Key ResponsibilitiesProvide technical guidance and support to Enterprise customers on AWS services and CloudAnalyze operational performance and provide recommendations for improvementDevelop and implement strategies to drive customer adoption and use of AWS servicesFoster trusting relationships with customers and understand their business needs and technical...

  • Technical Account Manager

    hace 4 semanas


    San José, San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD.SUBSCRIBED.**Customers have changed.They're looking for new ways to engage with businesses.Consumers today have a new set of expectations.They want outcomes, not ownership.Customization, not generalization.Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Job OverviewPalo Alto Networks is seeking a skilled Sr. Support Account Manager to manage customer services experience and ensure the company exceeds customer expectations. This role requires a deep understanding of cybersecurity technologies, heterogeneous environments, and excellent communication skills.The successful candidate will serve as the central...

Technical Services Certification Manager

hace 7 días


San José, San José, Costa Rica Emerson A tiempo completo

Job Overview:

We are seeking a highly skilled Lifecycle Services Certification Administrator to join our team at Emerson. This role is responsible for managing the certification tracking database in the Global Learning Center (GLC) and the External Global Learning Center (xGLC).

Key Responsibilities:

  • Enter and update data from local service organizations globally into the GLC and xGLC.
  • Manage course completion information, work requirements, issue certificates, certify/recertify local service engineers/specialists, and assign them to requested certification paths/learning plans.
  • Create, run, update, and publish certification reports, and assist local offices with any questions or issues they may have.
  • Identify and escalate any issues with the GLC and xGLC, and access Dell TechDirect to validate completion of required training.