Luxury Service Ambassador
hace 1 día
**Job Overview**
The Luxury Collection is a premier hospitality brand that offers exceptional service experiences to discerning guests. As a Room Service Captain, you will play a vital role in ensuring the seamless execution of banquet events and providing personalized service to our valued clients.
**Responsibilities**
- Communicate effectively with chefs, stewards, and other team members to ensure timely delivery of high-quality food and beverages.
- Total charges for group functions and present checks to clients for payment.
- Maintain the cleanliness and presentation of banquet rooms, restaurants, and coffee breaks.
- Inspect table settings and centerpieces to ensure consistency and quality.
- Check in with clients to ensure their satisfaction and address any concerns promptly.
- Set tables according to event type and service standards.
- Communicate special meal requirements, allergies, and dietary needs to the kitchen staff.
- Ensure uniform and personal appearance meet Marriott's professional standards.
- Welcome and acknowledge clients according to company standards.
- Communicate clearly and professionally with colleagues and clients.
- Develop positive working relationships with colleagues to achieve common goals.
**Requirements**
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work well under pressure, and maintain a high level of attention to detail. Previous experience in a similar role is an asset, but not required. We offer competitive compensation and benefits packages to attract and retain top talent.
**Marriott International is an Equal Opportunity Employer**
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