Hotel Service Ambassador

hace 6 días


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

About This Role

We are seeking a skilled and experienced Hotel Service Ambassador to join our team at Solaz, a Luxury Collection Resort in Los Cabos, Mexico.

Key Responsibilities:

  • Communicate effectively with chefs and stewards to ensure seamless service delivery throughout functions.
  • Total charges for group functions and prepare and present checks to group contacts for payment.
  • Evaluate banquet rooms, restaurants, and coffee breaks to ensure they are ready for service.
  • Inspect china, glass, and silverware for cleanliness and presentation before use.
  • Check in with guests to ensure their satisfaction and address any concerns promptly.
  • Set tables according to event type and service standards.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain the cleanliness of work areas throughout the day.
  • Foster positive working relationships with colleagues and support the team to achieve common goals.

Requirements:

  • A minimum of 1 year of experience in a similar role or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and attention to detail.
  • Ability to lift objects weighing up to 25 pounds without assistance.

Compensation and Benefits:

This is a full-time position with a competitive salary range of $40,000 - $60,000 per annum, depending on experience. Additionally, you will be eligible for benefits such as health insurance, retirement plan, and paid time off.

About Marriott International

Marriott International is a leading global hospitality company with over 7,000 properties in more than 131 countries. Our mission is to provide exceptional guest experiences while fostering a culture of inclusivity, diversity, and respect.

EEO Statement:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce. We welcome applications from qualified candidates and are committed to providing a workplace that is free from discrimination and harassment.



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