Sales Operations Expert
hace 2 días
**Company Overview**
At ServiceNow, we empower our customers to innovate with cutting-edge technology that streamlines processes and improves productivity. Our team of experts is dedicated to delivering exceptional service and driving business results.
We're committed to fostering a culture of innovation, collaboration, and continuous learning. Our employees are passionate about making a difference in the lives of our customers and communities.
We're proud to be a leading provider of cloud-based software solutions, serving over 7,700+ customers worldwide. We've been recognized as one of FORTUNE's Best Companies to Work For and World's Most Admired Companies.
Job Description:
We're seeking a highly skilled Sales Operations expert to join our team. In this role, you will be responsible for:
- Becoming a Subject Matter Expert of Process and Procedures for Sales Operations
- Developing expertise in CPQ and CLM systems
- Providing critical support to Sales teams, including troubleshooting and resolving production issues
- Collaborating with Ops and DT teams to identify trends and drive enhancements
- Participating in CPQ and CLM release cycles, including User Acceptance Testing and SOPs process documentation
Qualifications: To be successful in this role, you will need:
- 3-5 years of proven experience in Sales Operations in a software sales organization
- Excellent attention to detail, organizational skills, and ability to work in a fast-paced environment
- Proficiency in PPT, Word, and Excel
- Experience with CRM, CPQ & CLM systems
- Strong listening, analytic, and organizational skills
- Team player with positive attitude and excellent interpersonal, written, and verbal communication skills
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