Sales Operations Efficiency Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Role Overview

The Sales Operations Efficiency Specialist will contribute to process improvements by analyzing data and identifying root causes. They will support sales teams in assessing data accuracy and provide recommendations for remediation. The individual will also capture, review, and analyze business data to measure process performance.

About the Team

The Commercial Operations Process team focuses on driving improvement to Commercial Group processes based on Lean Six Sigma and Agile principles. The team aims to enhance the customer experience, drive consistent performance, and enable efficiencies across the Commercial Group.

Responsibilities

  • Support sales teams in assessing data accuracy and providing recommendations for remediation
  • Capture, review, and analyze business data to measure process performance
  • Liaise with other Commercial teams to achieve efficiencies in Commercial processes
  • Participate in and support the coordination of activities and ad hoc projects
  • Represent the Commercial Ops team in internal meetings

Requirements

  • Bachelor's degree in business, economics, or engineering background
  • 3-5 years of working experience with a proven background in Project Management, Process Management, or Sales Operations
  • B2 or higher English language proficiency
  • Exposure to and/or knowledge of the role and function of Rating Agencies a plus


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