Associate Core Hr Services, Global Process Team Member

hace 2 días


San José, San José, Costa Rica Pfizer A tiempo completo

Overview

We are seeking an experienced professional to support the Core HR Services FUSE team in driving process improvements across our global operations. As a key member of our team, you will contribute to delivering exceptional Colleague experiences by implementing process changes and ensuring seamless adoption of new technologies.

Main Responsibilities

  • Serving as backup for Core HR Services (CHRS) on Fuse Agile Squads
  • Assisting in the gathering of requirements and submission of requests via Squad/PMO
  • Supporting the testing of submitted requirements
  • Serving as backup for CHRS for Fuse release governance PMOs
  • Conducting CHRS impact assessments for Fuse releases and assisting with activities required for implementation
  • Collaborating with necessary stakeholders for communications and training related to Fuse
  • Executing BAU processes for the Core Services team to utilize Fuse
  • Collaborating with CHRS peers on reporting needs from Fuse
  • Collaborating with CHRS peers on optimization efforts solvable using Fuse

Key Requirements

To excel in this role, you must possess:

  • At least 2 years of experience in a HR shared service center/HR Operations environment
  • Experience supporting continuous improvement activities initiatives
  • A Bachelor's degree in Business Administration, Human Resources, or a related field
  • Proficiency in English spoken and written

Desirable Skills

Experience with case management tools is beneficial.



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