Director of Chargeback and Consumer Collections

hace 3 días


San José, San José, Costa Rica Western Union A tiempo completo

Job Summary

We are looking for an experienced Senior Supervisor to join our team as a Global Digital Collections & Loss Management leader. As a key member of our leadership team, you will be responsible for driving business growth through strategic planning and execution. Your expertise in digital payments, e-commerce, and team management will be essential in developing and implementing effective solutions to meet our business objectives.

In this role, you will be responsible for leading a team of professionals who manage the chargeback and consumer collections processes. You will also work closely with our Technology and Product teams to develop and implement new processes and technologies to improve operational efficiency and reduce costs.

Your Key Responsibilities

  • Lead a team of professionals responsible for chargeback and consumer collections
  • Develop and implement strategies to improve operational efficiency and reduce costs
  • Collaborate with internal stakeholders to drive business growth and meet business objectives
  • Work closely with our Technology and Product teams to develop new processes and technologies


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