Manager of Digital Payment Systems

hace 7 días


San José, San José, Costa Rica Western Union A tiempo completo
About the Role

This is an exciting opportunity to join our global company as a Manager, Digital Banking Operations. You will be part of our Payments Team and will be supporting digital banking operational activities for North America and other markets.

Key Accountabilities
  • Ensure Operational readiness on cards dispute management, consumer collections, digital payments processing exceptions management, and complex issue/customer claims resolutions
  • Responsible for reporting, monitoring, and optimizing dispute management performance
  • Developing, implementing, and maintaining new processes for both new and existing payment methods
Qualifications
  • Bachelor's degree in Business Administration / Finance
  • MBA highly desirable
  • 5-7 years of financial industry and management experience
  • Project Management & Automation experience is a must


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