Amazon Ad Operations Manager

hace 3 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Title:

Amazon Ad Operations Manager - San Jose

About the Job:

This role is part of Amazon Support Services Costa Rica Srl, a Fortune 500 company based in Seattle, Washington, and we are looking for an exceptional individual to join our team. As an Ad Operations Manager, you will be responsible for leading process improvements and managing critical operational processes with SLA responsibility.

Responsibilities:

  • Manage and drive staffing plans, cost analysis, schedules, quality initiatives, operations management, process change initiatives, projects, and other Change/Kaizen initiatives as required.
  • Responsible for productivity and quality of the team - provide individual coaching feedback sessions, and have weekly one-on-ones with team members to improve performance and quality.
  • Active participation in building the team & raising the bar in hiring process.
  • Work closely with stakeholders for each business to ensure that their expectations are being met & surpassed.
  • Work closely with the engineering teams to ensure that tools and systems are continuously enhanced.

Requirements:

  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.

Location:

San Jose, Costa Rica

Salary:

$80,000 - $110,000 per year



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