Amazon Program Manager II

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Description: Amazon Support Services Costa Rica Srl is seeking a skilled Program Manager II to lead cross-functional projects and drive business growth. As a key member of our team, you will be responsible for gathering business requirements, developing project plans, and ensuring timely delivery of projects.

Key Responsibilities:

  • Project Management: Lead projects for cross-functional teams focused on delivering new features, services, or systems. Gather business requirements, document functional and design specifications, identify resources needed, assemble the right project team, assign individual responsibilities, and develop milestones and launch schedules.
  • Change Management & Innovation: Develop and influence new ideas/approaches. Establish procedures, plans, and practices that promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develop strategies to enhance decision-making.
  • Results & Accountability: Ensure effective controls are developed and maintained across the organization. Take corrective action as necessary. Strong commitment towards goals and outcomes, ensuring completion within established timeframes.
  • Reporting: Report on progress of multiple projects, KPIs for Amazon Business, and provide regular updates to senior management.
  • Collaboration: Partner with global process owners, site leaders, operation managers to identify, define, and execute various process improvement projects.

Requirements:

  • Experience leading large, cross-functional projects
  • Strong bias for action, ability to dive deep
  • 3+ years of program or project management experience
  • Demonstrated knowledge of Program Management lifecycle
  • Skilled at project management tools

Benefits:

  • Competitive salary: $80,000 - $120,000 per year
  • Benefits package including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development

About Us:

Amazon Support Services Costa Rica Srl is a leading provider of support services to Amazon's global operations. We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced program manager looking to take your career to the next level, we encourage you to apply.



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