Strategic Program Manager for Community Integrity
hace 2 días
We are seeking a Strategic Program Manager to join our Community Trust team at Amazon Support Services Costa Rica Srl. As a key member of our team, you will be responsible for building mechanisms that help detect and eliminate fake reviews.
Key Responsibilities- Lead the development of automated and manual detection systems in collaboration with cross-functional teams.
- Partner with engineering, data science, legal, and other groups to improve our process and drive change.
- Interpret data to inform action and ensure effective communication across multiple levels of the organization.
The Community Trust team safeguards trust in Amazon content by protecting shoppers from untrustworthy content and contributors. We partner with product-development, quality, and customer-service teams to make content moderation efficient and effective.
Requirements- 5+ years of program or project management experience using data and metrics to determine and drive improvements.
- Mastery of program strategy, end-to-end delivery, and communicating results to senior leadership.
- Bachelor's degree or equivalent in a relevant field.
- Able to work in a fast-paced, ever-changing environment while driving teams to complete goals.
San Jose, Costa Rica
Salary Range$80,000 - $110,000 per year, depending on experience.
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