Customer Collections Specialist

hace 1 semana


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo
About the Role

We are seeking a highly skilled and motivated Customer Collections Specialist to join our team in Heredia, Costa Rica. As a Customer Collections Specialist, you will play a critical role in ensuring timely payments from customers.

Job Summary

The primary responsibility of this position is to contact customers who are behind on their bills to arrange payment plans and understand the reasons for their delinquency. You will work closely with customers to resolve their issues promptly and efficiently.

Key Responsibilities
  • Contact customers to arrange payment plans and discuss payment options.
  • Negotiate payment terms and arrangements as needed.
  • Review account information thoroughly to understand customer inquiries and needs.
  • Overcome consumer objections and engage with customers to resolve their issues.
Requirements
  • Prior experience in customer service or a related field is preferred.
  • English proficiency of CEFR B2 / 85% or better is required.
  • High school education or equivalent is preferred.
What We Offer

We provide a competitive salary of $950 USD per month, plus a potential monthly bonus of up to $300 USD. Our benefits package includes:

  • A Monday-to-Friday schedule with weekends off.
  • A performance-based bonus system.
  • Birthday day off (paid).
  • Marriage leave (3 days paid).
  • Bereavement leave (3 days paid).
  • Free counseling sessions.
  • Free transportation.
  • An annual merit increase.
  • Dental benefit.
  • SmartFit partnership.
  • Employee discount hub.
  • Free parking for all employees.
About Us

Bill Gosling Outsourcing provides a career opportunity in customer service with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth.



  • San José, San José, Costa Rica Acquia A tiempo completo

    At Acquia, we empower the world's most ambitious brands to create digital customer experiences that matter. Our Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.We are seeking a skilled...

  • Collections Specialist

    hace 4 semanas


    San José, San José, Costa Rica Acquia A tiempo completo

    Acquia empowers the world's most ambitious brands to create digital customer experiences that matter. With an open-source foundation, our Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services.The Collections Specialist proactively helps monitor and collect on all...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Collections Agent to join our team at Bill Gosling Outsourcing. As a Customer Collections Agent, you will be responsible for contacting customers who are 1 to 5 months late on their bills to arrange payments and understand the reason why they are behind.Key ResponsibilitiesMake outbound and...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our professionals are the driving force behind our global success. We are industry leaders due to the collective talents of our approximately 5000-strong team, fostering a culture of innovation, collaboration, and efficient execution. Our high-performance environment enables us to drive sustained growth and promote an inclusive...


  • San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, we provide short-term commercial loans to small and medium-sized businesses across the United States. Our company is 100% remote, and we're looking for a skilled Collections Analyst to join our team.This is a Contract/Consultant position, working 9:00am-6:00pm Eastern, Monday through Friday. You'll need excellent English language...


  • San José, San José, Costa Rica Publicis Re:Sources Global A tiempo completo

    **Job Summary**We are seeking a skilled and detail-oriented Professional Collections Specialist to join our team at Publicis Re:Sources Global. In this role, you will be responsible for sending monthly account statements or client reports to internal and external clients, following the collection strategy determined by the group to ensure payment of pending...


  • San José, San José, Costa Rica Intel A tiempo completo

    OverviewIn Intel Finance, we facilitate change and improvement within finance and operations. We are seeking a highly skilled Financial Analyst and Collections Specialist to join our team.This role will be based in Costa Rica and will involve working with the Credit Team to support Intel customers in the West Region.


  • San José, San José, Costa Rica Trevipay A tiempo completo

    We are seeking a self-motivated and results-oriented Customer Service Representative to join our team as a Receivables Specialist. In this role, you will work on various collections and AR duties within our B2B programs, interacting with internal teams and external clients, customers, and merchants.**Job Summary:**Establish relationships with customers...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    Credit and Cash Flow ExpertiseWe are seeking a highly skilled Credit and Cash Flow Analyst II to drive the credit to cash cycle and facilitate product sales for TD SYNNEX. This role involves analyzing customer financials, trade payment reports, and security agreements to manage accounts receivable and credit lines.Key ResponsibilitiesAnalyze customer...


  • San José, San José, Costa Rica Publicis Re:Sources Global A tiempo completo

    At Publicis Re:Sources Global, we're seeking a skilled Collections Analyst to join our team. This is an exciting opportunity for a detail-oriented and analytical professional to contribute to our company's success.About the RoleThis is a full-time position that requires excellent communication skills, both written and verbal. As a Collections Analyst, you'll...


  • San José, San José, Costa Rica Smith+Nephew A tiempo completo

    Job SummaryWe are seeking a Senior Collections Professional to join our team at Smith+Nephew. The successful candidate will be responsible for handling multiple and hard delinquent accounts, working closely with sales, customer service, and other departments to ensure overall customer satisfaction.


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    Overview:The Credit & Collections Analyst II is responsible for driving the credit to cash cycle at TD SYNNEX. This involves analyzing customer financials, managing accounts receivable, and negotiating account receivable resolution with customers.Key Responsibilities:- Analyze customer financials to determine credit worthiness and potential for timely...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, we value the skills and expertise of our employees, who drive our global success through collaboration and innovative thinking. We strive to create a culturally-diverse and entrepreneurial environment where individuals can thrive and contribute to our high-performance culture.**Job Summary**We are seeking a seasoned professional to...

  • Senior Financial Analyst

    hace 1 semana


    San José, San José, Costa Rica Td Synnex A tiempo completo

    OverviewThe Senior Financial Analyst - Credit and Collections plays a crucial role in driving the credit to cash cycle for TD SYNNEX, enabling product sales by analyzing customer financials and their ability to pay for goods and services.This position is responsible for managing accounts receivable, negotiating account resolutions with customers, and...

  • Cash Collections Manager

    hace 2 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    Cash Collections ManagerWe are seeking a skilled Cash Collections Manager to join our team at Emerson. As a key member of our operations department, you will play a critical role in ensuring timely payments and maintaining excellent relationships with our customers.About the RoleThe successful candidate will be responsible for supervising personnel to...


  • San José, San José, Costa Rica Intel A tiempo completo

    The Credit Team at Intel is seeking a highly skilled and detail-oriented individual to support the West Region portfolio of customers. As a Collections and Accounts Receivables Specialist, you will work closely with the Credit Team to provide exceptional support to our customers.The primary responsibilities of this role include:Responsible for the cash...


  • San José, San José, Costa Rica Maersk A tiempo completo

    Exciting Opportunity at MaerskWe are seeking a highly motivated Customer Experience Specialist to join our team in Average Salary: $90,000 - $110,000 per year. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.About the RoleThe Customer Experience Specialist will be...

  • Business Analyst II

    hace 3 semanas


    San José, San José, Costa Rica World Fuel Services A tiempo completo

    Job Summary: We are seeking a highly skilled Business Analyst II - Accounts Receivable Specialist to join our team at World Fuel Services. In this role, you will be responsible for ensuring the timely and accurate processing of receipts and direct debits across all business segments and companies.Key Responsibilities:Reconcile daily, ensuring timely and...


  • San José, San José, Costa Rica Travelopia A tiempo completo

    Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team at Travelopia. This is an exciting opportunity to work in a dynamic environment and directly impact customer satisfaction.


  • San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team at TD SYNNEX.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support. As a Customer Support Specialist, you will be responsible for providing timely and effective...