Customer Service Operations Manager

About CognizantCognizant is a leading provider of business consulting and technology services, committed to delivering value to our clients through the power of people.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Operations Manager to join our team. As a key member of our customer service operations team, you will be...

Job Summary:The Senior Customer Service Operations Manager will be responsible for leading a team of customer service professionals to deliver exceptional service to Auxis clients. The role involves managing daily operations, productivity, and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.Key Responsibilities:Design and...

About the RoleWe are seeking an experienced Customer Experience Operations Manager to join our team at Aligntech. In this role, you will be responsible for providing strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers.As a key member of our operations team, you will manage all facets of...

Customer Service Operations SpecialistExperian is seeking a skilled Customer Service Operations Specialist to partner with the leadership team to create a customer service experience for new products in the financial services industry. The ideal candidate will have 3+ years of experience in high-performance customer service, operations, and service delivery,...

About ExperianWe are thrilled to share that Experian has been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 World's Most Innovative Companies by Forbes Magazine.Experian prioritizes our culture and looks to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team...

Job Description:We are seeking an experienced Customer Service Team Lead to manage the overall performance of a team of customer service representatives.Main Responsibilities:Day-to-day team management in accordance with requirements and SLAsPrompt identification and resolution of issues including implementation of preventative measuresProvide high quality...

**Transforming Customer Experiences**Straumann Group seeks a seasoned leader to helm our customer service operations in Costa Rica. Reporting to the Vice President of Shared Services, the Director, Customer Service Operations will oversee the day-to-day planning, execution, and quality operations of our customer service teams, ensuring timely and premium...

We are Straumann Group, a leading company in the dental industry, committed to delivering innovative solutions for esthetic dentistry, tooth replacement, and restoration. We empower our employees to make an impact, drive change, and stay ahead of the competition.As a Customer Service Manager at Straumann Group, you will be responsible for managing a team of...

About Straumann GroupAt Straumann Group, we empower our employees to make an impact and drive change. Our commitment to innovation is rooted in evidence-based solutions that cater to the evolving needs of the dental industry.We are a leader in esthetic dentistry, tooth replacement, and restoration solutions. Our product portfolio includes dental implants,...

We are seeking a highly skilled Helpdesk Operations Manager to join our team in Costa Rica.About the RoleThe successful candidate will be responsible for ensuring prompt and efficient resolution of customer service requests, maintaining and updating the ticketing system, and developing processes and procedures for helpdesk operations.Key...

About the RoleAs a Helpdesk Operations Manager at JLL, you will play a critical role in ensuring the success of our helpdesk team.We are looking for a highly skilled and experienced professional to lead our helpdesk operations, drive process improvements, and develop our team members' technical and customer service skills.Key ResponsibilitiesEnsure prompt...

Moody's, a global integrated risk assessment firm, empowers organizations to make informed decisions.Job Overview:We are seeking a skilled Fulfillment Analyst to work with sales, sales operations, and content delivery teams. This role involves providing client permissions and license keys for electronic services, in accordance with contract...

Job OverviewAuxis is seeking a highly skilled Business Operations Manager to lead our customer service team. As a key member of our organization, you will be responsible for ensuring the highest levels of customer satisfaction and productivity.About the RoleThe ideal candidate will have a minimum of 3-4 years of experience in a customer service or back...

**Logistics Manager Position Summary**Key Responsibilities:Lead a team of supply chain professionals in managing logistics functions to ensure effective and efficient delivery of materials to customers.Develop and implement strategies to improve logistics operations, reduce costs, and enhance customer service levels.Collaborate with supply chain corporate...

The Front Office Operations Manager at Marriott Worldwide is responsible for overseeing all front office functions and staff. This includes Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.As a department head, the Front Office Operations Manager directs and works with managers and employees to successfully...

Amazon Support Services Costa Rica Srl is seeking a Senior IT Service Delivery Manager to lead its IT Support team in corporate, R&D, and development center expansions and operations. As a key member of the organization, this leader will be responsible for driving standardization and communication in the region and tie into IT Services initiatives.The ideal...

Job DescriptionThe Global Operations Manager will be a key role in ensuring that our operations team delivers an exceptional experience for employees and clients.This exciting role involves supervising, guiding and motivating a team. The individual will be responsible for encouraging colleagues to work together and delivering great customer service. Workload...

**Job Summary**We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Bosch Group. This is an exciting opportunity for a results-driven professional to lead our customer service operations and drive excellence in service delivery.**Key Responsibilities:**Act as a contact point for all aspects of operations within your...

About AuxisAuxis is a dynamic organization that excels in delivering high-quality IT services. As an Auxis team member, you will be part of a collaborative environment where expertise and innovation thrive.Job Title: IT Service Delivery ManagerWe are seeking a skilled and experienced IT Service Delivery Manager to join our team. This key role involves...

Job OverviewWe are seeking a highly skilled Business Operations Manager to join our team, responsible for managing the operational business relationship of large accounts. The ideal candidate will have 2-4 years of experience in supply chain, customer service, procurement, or financial management.