Salesforce System Architect

hace 23 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Overview

At Experian, we are committed to creating a better tomorrow by empowering businesses and consumers with the information they need to thrive. Our team is passionate about delivering innovative solutions that drive growth and success.

About the Role

We are seeking an experienced Salesforce Administrator/Analyst to join our team in Costa Rica. As a key member of our IT department, you will be responsible for designing, implementing, and administering our CRM software and tools. Your expertise will be crucial in ensuring seamless operations and optimal performance of our systems.

The Ideal Candidate

To succeed in this role, you will have a strong background in CRM technology, relational databases, business intelligence tools, marketing automation tools, and dashboard tools. You should also have experience with Apex programming language, VisualForce development, report writing software, and HTML/CSS. Additionally, knowledge of Apttus administration and Tableau would be a significant asset. A college diploma or university degree in computer science, information systems, or computer engineering is required, along with 4 years of relevant business experience and 3+ years' experience in CRM administration.

Responsibilities

As a Salesforce Administrator/Analyst, your responsibilities will include:

  • Designing and implementing mission-critical solutions on the Force.com platform
  • Developing in Apex, HTML, CSS, and other technologies
  • Providing best practice guidance and innovations in CRM operational management
  • Monitoring system testing strategy for SFDC projects and enhancements
  • Supporting change control and testing processes for modifications to data delivery system changes
  • Leading enhancement efforts using best practices and client-specific considerations
  • Troubleshooting CRM tools, systems, and software; performance-tuning these applications as necessary

Benefits

This is a permanent home-based role in Costa Rica. We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. Other benefits include medical, life, and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian is proud to be an Equal Opportunity and Affirmative Action employer. We strive to create a successful, inclusive, and diverse team where people love their work and love working together.



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