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About the Job
We are seeking a highly skilled Business Analyst to join our Escalation Management & Prevention (EMP) Strategy team. In this role, you will be responsible for identifying process and system improvement opportunities, designing and developing automated reporting solutions, and enabling effective decision-making through data analysis.
You will work closely with internal teams to develop the right metrics, analyze data, and provide analysis to drive program success. A key component of this role is creating automated reports and dashboards using BI tools, partnering with program teams, Legal, and Tech stakeholders to understand challenges and provide analysis to drive program success.
We are looking for an experienced professional with a strong background in business analysis, data analysis, and problem-solving. If you have a passion for data-driven insights and enjoy working in a collaborative environment, we encourage you to apply.
