Operational Effectiveness Manager

hace 1 semana


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

Operational Effectiveness Manager

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Boston Scientific is a leading medical device company that has been making a difference in people's lives for over 40 years. Our mission to advance science for life drives us to innovate and improve patient lives, create value for our customers, and support our employees and the communities we operate in.

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About the Role

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We are seeking an experienced Operational Effectiveness Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the effectiveness and efficiency of our meetings and events operations.

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Key Responsibilities

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- Ensure the effectiveness and efficiency of our meetings and events operations.
- Direct a team to provide timely and accurate processing of requests, and any raised issues.
- Support process improvement initiatives, including automations.
- Evaluate, implement, and enhance internal controls.
- Collaborate with different teams to establish regular communication to resolve issues.
- Assist with internal and external audit and compliance requirements.
- Foster a culture of team building, continuous learning, and improvement, and collaboration.
- Adhere to and promote adherence to all Corporate, Quality, and Health and Safety policies and procedures.
- Other duties as required.

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Requirements

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- Bachelor's degree in hospitality, business administration, marketing, or a related field.
- Minimum of 3-5 years of relevant experience in meeting and events management or hospitality management.
- Proficient in MS Office tools.
- Excellent written and verbal communication skills.

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Preferred Qualifications

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- Supervisory or team leader experience.
- Cvent, Smartsheet, Excel Macros, Power BI, PowerApps.



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