Healthcare Professional

hace 5 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
About Auxis

Auxis is a fast-growing business process outsourcing provider that prioritizes employee growth and development to help you advance your career. Our culture empowers you to be your best in the interest of a common team goal.

We are constantly striving to improve our culture and environment, investing in tools to continue to have better visualization of the pulse of our organization.

Job Overview

You will be working for one of our largest accounts and leading providers of healthcare services, supporting 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.

In this role, you will work to resolve patient account discrepancies and dispute unauthorized services to avoid insurance coverage, lowering expensive medical bills for patients.

Key Responsibilities
  • Resolve patient account discrepancies and dispute unauthorized services
  • Support patients in avoiding unnecessary medical expenses
  • Work collaboratively with healthcare providers to ensure accurate billing and payment
Requirements

To succeed in this role, you should possess:

  • Excellent communication skills, both written and verbal
  • Strong customer service skills, with the ability to work independently and collaboratively
  • Attention to detail, with the ability to multitask in a high volume/high demand environment
  • Good presentation and a polite, tactful, and friendly character
  • At least 1-2 years of experience in Customer Service positions
  • English-Spanish language proficiency (C1 or above)
  • High school diploma or equivalent, with progress towards completion
Benefits

As an Auxis employee, you can enjoy:

  • Health benefits including medical, vision, and dental
  • Transportation subsidy
  • Asociacion Solidarista
  • Training and development programs
  • Employee recognition program
  • Paid time off and family paid leave
  • Paid day off for your birthday


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