Supervisor of Customer Experience
hace 1 semana
At TransPerfect, we believe that our greatest asset is our people. As a Team Supervisor, you will play a critical role in helping us achieve our mission of delivering exceptional customer experiences. We are seeking a skilled and experienced professional to join our team and lead our customer service team to excellence.
About the RoleThis is a leadership role that requires a strong ability to coach and develop employees, inspire and motivate teams, and drive results-oriented performance. You will be responsible for overseeing the day-to-day operations of your team, developing and implementing strategies to improve productivity, performance, and quality, and ensuring that our customers receive exceptional service.
Responsibilities- Oversee the day-to-day operations of the customer service team
- Coach and develop direct reports to deliver exceptional customer service
- Develop and implement strategies to improve productivity, performance, and quality
- Ensure that customers receive exceptional service
We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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