Executive Operations Strategist

hace 7 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**About ServiceNow**

At ServiceNow, we empower our customers to move fast in a world that can't. Our technology makes the world work for everyone, and our people make it possible.

We're proud to serve over 7,700+ customers worldwide, including approximately 85% of the Fortune 500 companies. We've been recognized as one of FORTUNE's Best Companies to Work For and World's Most Admired Companies.

Learn more about life at ServiceNow on our blog, where you can hear from our employees about their experiences working with us.

**Job Summary**

We're seeking an analytical and strategic operations Senior Analyst to join our Strategic Product Operations & Program Management team. This role will support our Chief Operating Officer and SVP, Strategic Business Operations in driving strategic priorities and operational excellence across the organization.

The ideal candidate will develop a deep understanding of ServiceNow's business across its full product suite and collaborate with cross-functional teams to identify opportunities, unlock productivity, and accelerate execution.

**Key Responsibilities**

  • Manage initiatives that drive growth and operational excellence for our portfolio, partnering with stakeholders to develop metrics, milestones, and programs for successful execution
  • Support operational cadences, such as Strategic Long Range Planning and Portfolio Analysis, to ensure seamless execution
  • Drive action items to closure through administrative leadership and support STEP events to foster collaboration and consensus-building
  • Collaborate with cross-functional teams to identify opportunities, unlock productivity, and accelerate execution, resulting in improved operational excellence

**Requirements**

  • 7+ years of experience in Operations, Product Management, Finance, Management Consulting, or Strategy roles, preferably in the enterprise software/SaaS industry
  • High energy, disciplined execution skills, and willingness to do whatever it takes to deliver results
  • Ability to see the big picture while being execution-oriented to improve operational excellence
  • Effective communication skills, able to convey complex ideas clearly and concisely both verbally and in writing

**What You'll Get**

A competitive estimated salary of **$140,000 - $170,000** per year, depending on your level of experience and qualifications.



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