Cloud Operations Engineer

hace 3 días


San José, San José, Costa Rica Arkose Labs - Costa Rica A tiempo completo

About Arkose Labs

A pioneering company in the fraud prevention industry, backed by leading investors and trusted by global brands. Our innovative approach sets a new standard for disrupting economic drivers behind fraud.

We combine real-time intelligence, rich analytics, and adaptive challenges to progressively diminish attack profitability while adapting to evolving patterns. Our 100% SLA guarantee reflects our commitment to excellence.

About the Role

Our Livesite/Incident Management team is seeking an experienced Cloud Operations Engineer to join us in Costa Rica. As a key member of this team, you will partner with SRE and other teams to ensure Production Services run reliably. Your role involves managing incidents, improving Livesite management processes, and driving automation opportunities.

Responsibilities

  • Demonstrate leadership and accountability for rapid incident identification and recovery, ensuring exceptional documentation quality.
  • Communicate effectively, providing timely and accurate status updates to stakeholders.
  • Drive the Livesite First culture, standardizing processes involving signal analysis, RCA's, and Service improvements.
  • Participate in on-call coverage rotation, identifying and driving automation opportunities.
  • Pursue data-driven decisions through passion for data and collaboration skills.
  • Drive transformation, constantly raising the bar for the team and organization.

Qualifications

  • 2+ years experience working on high-performing services.
  • Bachelor's degree in Computer Science or related field.
  • Passion for incident response processes and tooling.
  • Conceptual, analytical, and problem-solving abilities.
  • Excellent written and oral communication skills.
  • Experience with Cloud Platforms or infrastructure services.

Why Arkose Labs?

An early-stage startup with pioneering technology, built by passionate and ambitious people. We value your unique contributions, perspectives, and experiences. Join our diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion.

We Value

  • People - Independent thinkers making data-driven decisions.
  • Teamwork - Building trust, respect, and integrity.
  • Customer Focus - Customer empathy and problem-solving obsession.
  • Execution - Actions with precision, professionalism, and urgency.
  • Security - Implementing processes, procedures, and programs with security in mind.


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupCitrix and TIBCO recently merged to create one of the world's largest cloud solution providers, serving more than 100 million users globally.Our mission is to empower individuals to learn, dream, and build the future of work.We value diverse lived experiences, passion for technology, and the courage to take risks.As a member of our...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Operations Leader to join our team at Cloud Software Group.About the RoleThis is an exciting opportunity to lead cross-functional responses to high-priority, high-visibility complex critical incidents. As a Technical Operations Leader, you will be responsible for calmly assessing situations and...


  • San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is committed to maintaining a robust security posture in our IT and cloud environments.We are seeking a talented Security Operations Engineer to join our team, responsible for delivering high-quality security services that meet the evolving needs of our customers.Key Responsibilities:Maintain engineering teams' ability to detect and respond to...


  • San José, San José, Costa Rica Steer A tiempo completo

    Platform Engineer Job DescriptionWe are seeking a highly skilled Cloud Native Platform Engineer to join our team at Steer. As a Platform Engineer, you will be responsible for designing, deploying, and operating complex production environments using advanced cloud native tools.About SteerSteer offers a suite of software tools for today's automotive repair...


  • San José, San José, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    Company OverviewAmazon Web Services (AWS) is a leading provider of cloud infrastructure and services. Our Costa Rica team plays a critical role in delivering innovative solutions to customers worldwide.Job DescriptionWe are seeking a highly skilled Cloud Software Engineer to join our dynamic team. As a key member, you will design, build, and launch software...


  • San José, San José, Costa Rica Fullstack Labs A tiempo completo

    Job Title: Cloud Engineer with Databricks ExpertiseEstimated Salary: $120,000 - $180,000 per yearCompany OverviewFullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations build distributed software development teams and deliver transformational digital solutions.We focus on hiring talented software designers and...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupCloud Software Group is a global leader in cloud software, serving over 100 million users worldwide.We value diverse perspectives, varied experiences, and courage to take risks. Our teams are encouraged to learn, dream, and build the future of work.As we embark on a new era of growth, we need experts like you to drive our...

  • Cloud Operations Leader

    hace 16 horas


    San José, San José, Costa Rica Splunk A tiempo completo

    About UsSplunk is a leading provider of enterprise resilience solutions, serving over 11,000 organizations worldwide. We pride ourselves on our award-winning culture and regular appearances on "Best Places to Work" lists.At Splunk, we value diversity, equity, and inclusion. We are an equal employment opportunity employer, committed to creating a workplace...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    We are now returning to our roots as a standalone business unit, focusing on our SaaS business—a dynamic area where we see growth potential. Our company is unique and ready to tackle the bigger competitors.As a Technical Support Engineer at Cloud Software Group, you will be responsible for in-depth problem analysis of our product and its integration into...


  • San José, San José, Costa Rica Encora A tiempo completo

    At Encora, we're seeking a skilled DevOps professional to join our team as a Senior DevOps Engineer.We're looking for someone with a strong background in automation, cloud services, and IT operations. If you have experience with AWS DevOps, Terraform, Ansible, and other tools, we'd love to hear from you!About the RoleThis is an excellent opportunity for a...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Company OverviewPfizer is a leading biopharmaceutical organization, delivering innovative solutions to improve health outcomes globally.Job DescriptionWe are seeking a skilled Senior Cloud Engineer to play a crucial role in the design, development, and management of our cloud infrastructure. As a key member of our Digital Hosting Solutions team, you will...


  • San José, San José, Costa Rica Encora A tiempo completo

    About the Job:We are seeking a skilled Cloud Solutions Engineer to join our team at Encora. As a Senior DevOps expert, you will be responsible for designing and implementing cutting-edge cloud-based infrastructure using AWS services.Key Responsibilities:Design and implement cloud-based infrastructure using AWS services such as EC2, EKS, ECS, RDS, S3,...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Netskope:">Netskope is a leading cloud security company that provides cutting-edge solutions to protect data and users in the cloud. With a mission to redefine cloud, network, and data security, Netskope has established itself as a pioneer in the industry.">Job Overview:">We are seeking an experienced Cloud Service Operations Specialist to join our...


  • San José, San José, Costa Rica Intel A tiempo completo

    About IntelAt the forefront of technological innovation, Intel is revolutionizing industries and solving global challenges. With a rich history of inventing at the boundaries of technology, we create value for our stakeholders, customers, and society.We are harnessing the power of the cloud, the Internet of Things, advanced memory solutions, and 5G...


  • San José, San José, Costa Rica Splunk A tiempo completo

    About SplunkSplunk is a pioneering technology company dedicated to building a safer and more resilient digital world. With a Unified Security and Observability Platform used by over 11,000 enterprise organizations, we empower our customers to navigate the complexities of their systems and ensure security and reliability.We're proud of our award-winning...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    We are seeking a skilled ShareFile Customer Success Engineer to join our team at Cloud Software Group. This is a full-time position based on market standards in the US with an estimated salary of $123,000 per year.About the RoleThis critical role involves ensuring customer success and adoption within a portion of the BU contributing to 50% of the ARR. As a...


  • San José, San José, Costa Rica Equifax A tiempo completo

    About UsAt Equifax, we empower individuals to achieve their full potential. We foster a collaborative environment where diverse perspectives come together to drive innovation and growth.Job DescriptionThe Cloud Financial Operations Analyst plays a crucial role in helping govern cloud spend across the enterprise by partnering closely with business leaders and...

  • Cloud Network Engineer

    hace 3 días


    San José, San José, Costa Rica World Fuel Services A tiempo completo

    About UsAt World Fuel Services, our employees are the driving force behind our global success. With a diverse and entrepreneurial environment that values innovative thinking, collaboration, and efficient execution, we empower individuals to thrive in their careers.We take pride in having a team of over 5000 professionals who contribute significantly to our...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the cornerstone of our global success. We attribute our industry leadership to the diverse talents of our approximately 5,000-strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration, and efficient execution are highly valued.We...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARYPfizer's Digital Hosting Solutions (DHS) team is a global center of excellence for cloud infrastructure capabilities, providing foundational public and private cloud services to all business lines.We are seeking a skilled Cloud Solutions Engineer - Compliance and Security to join our high-performing team focused on delivering secure, scalable,...