Strategic Banking Operations Expert
hace 1 semana
Temenos, a global leader in banking software, is seeking an experienced Strategic Banking Operations Expert to join our team. As a key member of our Product Support Team, you will play a vital role in ensuring the success of our clients worldwide.
We estimate the salary for this position to be around $120,000 per year, considering the level of experience required and the current market conditions.
About Temenos
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
The Role
You will work with Temenosians around the world to:
- Provide guidance and advice to less experienced Product Support consultants in case of complex issues.
- Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern.
- Be responsible for maintaining positive and loyal relationship between Temenos and its customers.
- Analyze, debug, and fix issues efficiently.
Requirements
- Experience in customer support required.
- Languages: Bilingual in English and Spanish.
- Education: Bachelor's Degree preferred.
- Technical knowledge: T24 Administration, Web Services on TAFC and TAFJ environments, INFOBASIC programming, JAVA, Databases (jBase, Oracle, MS-SQL), operating systems (UNIX and Windows), Performance optimization.
- Expertise in Core Java, Data Structures & Algorithms.
- Good understanding of SQL Databases.
- Good knowledge in Object Oriented Programming and Design.
Skills and Qualifications
- Care about people's needs.
- Commit to assigned duties.
- Collaborate with all the Product Support Team members.
- Challenge yourself and grow by working with dynamic teams.
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