Strategic Business Leader

hace 7 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Amzn Support Srvcs Costa Rica is seeking a Strategic Business Leader to join our leadership team. As a key member of our HR service delivery organization, you will be responsible for developing and implementing strategies to drive business growth and improvement.

The successful candidate will have 8+ years of experience in HR or shared services, with a strong track record of building and improving operational processes and procedures. They will be able to drive program efficiency and high levels of customer satisfaction, while working collaboratively with stakeholders across the organization.

You will be responsible for planning and directing the overall operation of the HR service delivery organization, aligning with corporate strategic initiatives and business plans. You will lead a team of managers and operations staff, meeting and exceeding performance objectives to maximize customer satisfaction.

The ideal candidate will have a strong understanding of industry best practices, with the ability to conceptualize and deploy them to drive long-term benefits for the company and employees. They will also have experience in managing complex transformation projects, including change management and problem-solving.



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