Key HR Role in Benefit Operations
hace 13 horas
Job Overview
We are seeking a highly skilled and experienced Human Resources Specialist to join our team at Amazon Support Services Costa Rica Srl. This is a fantastic opportunity for a professional with 6+ months of human resources experience and 6+ months of customer service experience to take on a key role in our benefit operations.
Salary Information
The estimated annual salary for this position is between $60,000 and $80,000 depending on the candidate's qualifications and location. Please note that salary can vary based on factors such as level of experience and specific skills.
Key Responsibilities
- Process new hires, terminations, and transfer cases for benefit enrollment, changes, and deductions.
- Serve as the primary point of contact for employee matters and queries related to benefits.
- Work closely with stakeholders to prevent defects and drive continuous improvement in HR processes.
- Partner with peers in HR and cross-functional teams to align HR programs and drive business results.
- Take ownership of customer/employee contacts and resolve issues with high customer focus.
- Meet setup SLAs and KPIs.
Required Skills and Qualifications
- 1+ years of human resources experience.
- 1+ years of customer service experience.
- High school diploma or equivalent.
- Experience working in confidential environments.
Location
This position will be based in San Jose, Costa Rica.
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