Spa Team Leader

hace 4 días


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo
About Us

At Marriott International, Inc, we are dedicated to delivering exceptional guest experiences. Our team is comprised of talented individuals who share our passion for hospitality and commitment to excellence.

The Role

We are seeking a highly skilled Spa Team Leader to join our team at the Costa Rica Marriott Hotel Hacienda Belen. As a key member of our spa team, you will be responsible for ensuring seamless guest experiences through attentive service, efficient operations, and maintaining high standards of cleanliness and organization.

Key Responsibilities
  • Inspect work areas and tools/equipment to ensure conformance to company standards.
  • Provide general spa orientation to guests upon arrival, including information on locker rooms, lounge areas, and hospitality stations.
  • Offer guests amenities such as water, juice, or heated neck pillows.
  • Answer questions about general property information and amenities.
  • Resolve scheduling situations as needed by working with supervisor/manager.
  • Clean, maintain, and sterilize tools and equipment.
  • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
  • Dispose of trash and dirty linens in the proper area.
  • Secure supplies and equipment at the end of each shift.
  • Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
  • Assist management in training, scheduling, motivating and coaching employees; serve as a role model or mentor.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Requirements
  • Bachelor's degree in Hospitality, Spa Management, or related field preferred.
  • Minimum 1-2 years of experience in a spa environment, preferably in a leadership or supervisory role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Demonstrated ability to maintain confidentiality and handle sensitive information.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and bonuses.
  • Ongoing training and development opportunities.
  • Opportunities for career advancement within the company.
  • Comprehensive health insurance and retirement plans.

Marriott International, Inc is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for hospitality.


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