Spa Service Representative Costa Rica

hace 4 días


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

Job Summary:

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We are seeking a skilled Spa Service Representative to join our team at the Costa Rica Marriott Hotel Hacienda Belen. This role plays a vital part in delivering exceptional customer experiences, ensuring guests enjoy their stay with us.

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About the Role:

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As a Spa Service Representative, you will be responsible for providing top-notch service to our guests, promoting spa services and retail offerings, scheduling reservations, confirming appointments, and processing payments. You will also be required to maintain high standards of quality, ensure a safe work environment, and adhere to company policies and procedures.

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Key Responsibilities:

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  • ">
  • Provide exceptional customer service to guests, responding to their needs and preferences">
  • Promote spa services and retail offerings to increase sales and revenue">
  • Schedule and confirm appointments, as well as process payments accurately">
  • Maintain a clean and organized workspace, adhering to health and safety protocols">
  • Collaborate with colleagues to achieve team goals and objectives">
  • Develop and implement strategies to improve customer satisfaction and loyalty">
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Requirements:

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  • High school diploma or equivalent required; relevant experience preferred">
  • No prior supervisory experience necessary">
  • Familiarity with reservation software and ability to operate it effectively">
  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities">
  • Strong attention to detail and accuracy in handling cash and credit transactions">
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What We Offer:

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As a valued member of our team, you can expect a competitive salary range of $25,000 - $35,000 per year, depending on experience. Additionally, you will enjoy benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.

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About Us:

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Marriott International, Inc. is a leading hospitality company that operates over 7,000 properties across 131 countries worldwide. Our mission is to provide exceptional guest experiences, fostering memorable moments and lifelong relationships through our unique blend of comfort, style, and personalized service.

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Join Our Team:

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If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity to become a part of our team. Together, let's create unforgettable experiences for our guests



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