Luxury Spa Services Coordinator

hace 13 horas


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo
About the Role

We are seeking a highly skilled Luxury Spa Services Coordinator to join our team at Marriott International, Inc.

Job Summary

The Luxury Spa Services Coordinator is responsible for scheduling services, confirming appointments, and providing exceptional customer service to our guests. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Schedule spa services using our reservations software system
  • Confirm appointments with guests and provide clear instructions on arrival procedures
  • Answer questions about available services, property information, and amenities
  • Update reservations/cancellations list throughout the day and inform providers of last-minute changes
  • Check in guests, confirm their first and last name, and provide a general spa orientation upon arrival
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent required; some college or vocational training preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic math skills and accuracy when handling cash and credit transactions
  • Availability to work varying shifts, including weekends and holidays
Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Please note that this is an estimated salary range based on industry standards and location. The actual salary may vary based on individual qualifications and performance.



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