Guest Service Professional

hace 2 días


San José, San José, Costa Rica Hotel De Anza A tiempo completo
About Us

Hotel De Anza is a renowned hospitality establishment that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals works tirelessly to ensure that every guest feels welcome and valued.

Job Description

We are currently seeking a highly skilled Guest Service Professional to join our front office team. As the face of our hotel, this individual will be responsible for managing the guest registration process, communicating hotel services and promotions, and providing exceptional customer service.

Key Responsibilities
  • Process guest registrations and manage room assignments
  • Communicate hotel services and promotions to guests
  • Provide exceptional customer service and resolve guest complaints in a timely manner
  • Process forms of payment and respond to guest inquiries
Requirements

To be successful in this role, you must have:

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • The ability to stand for long periods of time
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package


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