Guest Service and Accommodation Supervisor

hace 1 día


San José, San José, Costa Rica Marriott International, Inc A tiempo completo
Job Overview

Marriott International is seeking a skilled Guest Service and Accommodation Supervisor to join our team at the Residence Inn San Jose Escazu. This role offers an exciting opportunity to work in a dynamic environment, providing exceptional guest experiences while ensuring seamless day-to-day operations.

Salary

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing excellent guest service, resolving issues promptly and efficiently.
  • Managing front desk operations, including check-ins, check-outs, and room assignments.
  • Coordinating with housekeeping and other departments to ensure smooth operations.
  • Training and evaluating team members to maintain high standards of quality and customer satisfaction.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Familiarity with hotel operations and software systems.
Benefits

As a valued member of our team, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement savings plan with company match.
  • Ongoing training and development opportunities.

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