Data Strategy Leader

hace 2 meses


San José, San José, Costa Rica Splunk A tiempo completo

Splunk is a leading provider of unified security and observability platforms, helping enterprises build safer and more resilient digital worlds. We prioritize our people's well-being and make Splunk an attractive career destination by embracing diversity and promoting inclusive work environments.

The Data Strategy Leader - Business Intelligence plays a vital role in driving business outcomes through data-driven decision-making. This position works closely with cross-functional stakeholders and teams to understand key business metrics and define data availability requirements.

Key responsibilities include:

  • Collaborating with CS functional leaders and BI representatives to identify essential business metrics
  • Translating business requirements into actionable technical specifications for BI teams
  • Documenting metric review cadences and data sources to ensure transparency and accountability
  • Developing and implementing data analytics strategies to curate certified data for reporting and dashboarding purposes
  • Liaising between business partners and technology teams to ensure alignment with strategic goals and prioritization
  • Analyzing business operational results and providing data-driven recommendations for process improvements
  • Supporting ad-hoc data needs for Quarterly Business Reviews, Executive Leadership Team meetings, and board presentations
  • Ensuring Key Performance Indicators (KPIs) are defined, tracked, and accessible to management levels

To succeed in this role, you will require:

  • A Bachelor's or Master's degree in a relevant field
  • At least 3 years of experience in Customer Success/Services, with a strong analytical mindset and problem-solving skills
  • Experience with data modeling and presentation tools, such as Excel, Google Sheets, Tableau, and/or Salesforce
  • Proficiency in Snowflake, Gainsight, Jira, and other industry-standard tools

Expected salary: $120,000 - $180,000 per annum, depending on location and qualifications.



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