Microsoft Customer Experience Specialist
hace 1 semana
Job Description
We are seeking a Delivery Partner Technical Advisor to provide technical and SME coaching for Delivery Partner Engineers and Advocates. The successful candidate will partner with the Support Delivery Manager and CSS Training teams to address readiness gaps, ensure findings and remediations are shared across Delivery Partners and LOBs, as applicable.
The role involves owning case management duties, including incoming inspections, escalations, tech reviews, triage, wellness, and reduced time to measures. You will also provide readiness content, manage collaboration activities, contribute to supportability efforts, and collaborate with stakeholders to identify and recommend technical process and tool opportunities.
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Customer Experience Specialist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment? We're seeking a skilled Customer Experience Specialist to join our Microsoft team!As a key member of our CEnS organization, you'll be responsible for designing and implementing customer-facing solutions that meet the evolving needs...
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Microsoft Customer Experience Engineer
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoAs a Technical Support Specialist - Windows, you will be part of the Microsoft Customer Experience and Success (CEnS) organization, responsible for delivering exceptional customer experiences. You will work closely with cross-functional teams to identify and resolve complex customer issues, ensuring that our customers receive the highest level of service and...
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Microsoft Customer Experience Specialist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoJob Description:This is an exciting opportunity to join our team as a Technical Support Engineer, where you'll play a critical role in delivering exceptional customer experiences across our products and services.You'll work closely with customers, product groups, and engineering teams to identify and resolve technical issues, improve customer satisfaction,...
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Microsoft Customer Experience Engineer
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout the JobThis role is part of the Microsoft Customer Experience and Success (CEnS) organization, which is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. We are looking for talented individuals who share our passion for delivering customer success and helping us build a future where customers come...
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Customer Experience Specialist
hace 2 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoEmpowering Customer SuccessAbout UsAt Microsoft Corporation, we are committed to delivering exceptional customer experiences that exceed expectations. Our organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience.We are seeking a highly skilled Customer Experience Specialist to join our team. As...
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Microsoft Compliance Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft Corporation is seeking a skilled individual to join its Technology Solutions team as a Digital Technical Specialist.This role involves driving wins on the latest cloud and modern development technologies, leading technical presentations, and demonstrating Microsoft's products and services to customers.Main objectives include:Winning the technical...
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Customer Experience Advocate
hace 2 días
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is committed to delivering life-changing innovations that impact billions of lives globally. Our CEnS organization is no exception. As a Customer Experience Advocate, you'll contribute to building a future where customers choose us not only for industry-leading products but also for a unique, connected customer experience. You'll work closely with...
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Customer Experience Manager
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoJob DescriptionWe are seeking a highly motivated and passionate Customer Success Account Manager to drive program management for Commercial accounts that may have Cloud, on-premise, and hybrid workload engagements running concurrently.About the RoleThe Customer Success Account Manager owns consumption and delivery execution of operative solutions and...
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Customer Experience Engineer
hace 2 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout Us">At Microsoft, we empower every person and organization on the planet to achieve more. Our mission is to innovate and collaborate to realize shared goals, while building a culture of inclusion where everyone can thrive at work and beyond.">Job Description">This role offers an exciting opportunity to join our Customer Service & Support team as a...
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Customer Experience Engineer
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout UsWe are the Customer Service & Support organization at Microsoft, dedicated to building trust and confidence for every person and organization through delivering a seamless support experience.Our team helps customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their...
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Customer Experience Leader
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is built around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.We believe in the power of technology to drive human progress, and we're committed to using our...
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Customer Experience Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoOverviewThe Customer Experience Specialist will be part of the Digital Transformation Platform group within the Customer Service & Support organization at Microsoft. Our team builds trust and confidence for every person and organization through delivering a seamless support experience.In this role, you will own, troubleshoot, and solve complex customer...
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Customer Experience Engineer
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoWe are seeking highly motivated and skilled Technical Support Engineers to join our team at Microsoft. As a Technical Support Engineer, you will be responsible for providing expert-level technical support to our customers, helping them to resolve complex technical issues and improve their overall experience with our products.Our Customer Service & Support...
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Customer Experience Engineer
hace 2 días
San José, San José, Costa Rica Microsoft A tiempo completoRole OverviewThe Customer Service & Support (CSS) team is building trust and confidence for every person and organization through delivering a seamless support experience. We help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.Key...
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Customer Experience Expert
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we are committed to empowering every person and organization on the planet to achieve more. Our mission is to deliver a connected customer experience that exceeds expectations. We are seeking a skilled Customer Experience Expert to join our team. As a key member of our Customer Experience & Success (CE&S) organization, you will be responsible...
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Technical Customer Success Specialist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionWe're seeking a Technical Customer Success Specialist to join our team. As a key...
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Customer Experience Advocate
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout MicrosoftAt Microsoft, we believe in empowering every person and organization on the planet to achieve more. Our company culture is built on a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.We are seeking talented individuals to join our team and contribute to our mission. As a member of our team,...
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Microsoft Customer Success Technician
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completo**Technical Expertise at Microsoft**As a technical expert at Microsoft, you'll have the opportunity to develop and leverage your technical skills to deliver exceptional customer experiences. You'll work closely with cross-functional teams to identify and resolve complex technical issues, develop and maintain relationships with key stakeholders, and drive...
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Customer Experience Advocate
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout Us: At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our values of respect, integrity, and accountability guide our actions, and we strive to create a culture of inclusion where everyone can thrive at work and beyond.The Job: As a Technical Support Lead, you will be a trusted advisor to our...
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Customer Experience Manager
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're dedicated to empowering every person and organization on the planet to achieve more. As a Customer Experience Manager, you'll play a crucial role in driving our mission forward by delivering exceptional customer experiences that exceed expectations.Our Customer Experience and Success (CEnS) organization is responsible for the strategy,...