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**Job Overview**
Citi is a leading global bank seeking an experienced Applications Technical Specialist to join our team. As a key member of our production support group, you will be responsible for providing technical expertise and ensuring the smooth operation of our critical applications.
**Required Skills and Qualifications**
To be successful in this role, you must have:
- A minimum of 1-2 years of experience working with Unix or Linux
- A minimum of 1-2 years of experience working with databases (MySQL, Oracle, Sybase, DB2, Mango DB, or Neo4j)
- Intermediate to advanced English language skills
Additionally, you should have experience in the following areas:
- Providing communication across business and technology stakeholders
- Analyzing and correcting data
- Incident and problem management
- Dealing with vendor application teams
**Benefits**
Citi offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
**Other Requirements**
You must be able to work in an offshore/onsite support model, have high attention to detail, and be able to develop collaborative relationships and communicate effectively to management.