IT Support Specialist

hace 3 semanas


Alajuela, Alajuela, Costa Rica Skysys A tiempo completo

Job Title: IT Support Specialist

Description: We are seeking an experienced IT Desktop Support Technician to join our team at Skysys. As a skilled professional, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our desktop infrastructure.

Required Skills and Qualifications:

  • Minimum 3 years of experience in IT infrastructure field support with expertise in troubleshooting hardware, software, and operating system issues.
  • Experience in installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals.
  • Basic knowledge of enterprise LAN and WAN setups and concepts.
  • Ability to perform smart hand activities under instruction-based activities at sites.
  • Expertise in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels.
  • Excellent written and oral communication skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time.
  • Takes proactive ownership and works with a sense of urgency.
  • Associate Degree in Electronics and CompTIA A+ Certification preferred.

Benefits: Competitive salary $45,000 - $65,000 per year depending on experience, plus benefits package.

Location: Alajuela, Costa Rica


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