Customer Success Strategist
hace 3 semanas
**Cloud Software Group is seeking a Customer Success Strategist to drive customer adoption and retention.**
**As a Customer Success Strategist, you will be responsible for developing and executing customer-centric programs and processes to ensure customer success.**
**Key responsibilities include tracking key customer adoption metrics, owning customer onboarding, and demonstrating a deep understanding of complex customer needs.**
**You will also conduct webinars and training, engage with customers on a one-on-one basis, and identify expansion opportunities for our products.**
**To be successful in this role, you will need a strong understanding of ShareFile products and services, as well as excellent problem-solving skills and the ability to analyze customer data and make data-driven decisions.**
**If you are a customer-centric individual with a passion for technology and a desire to make a difference, we encourage you to apply.**
**At Cloud Software Group, we value diverse lived experiences, passion for technology, and the courage to take risks.**
**We are on the brink of another Cambrian leap - a moment of immense evolution and growth.**
**Join us in shaping the future of work and making a difference for real people.**
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Customer Success Strategist
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Product Strategist
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Customer Success Manager
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Customer Success Manager
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Customer Success Renewal Manager
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Customer Success Specialist
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Customer Success Engineer
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San José, San José, Costa Rica Cloud Software Group A tiempo completoCustomer Success Engineer Role SummaryWe are seeking a highly skilled Customer Success Engineer to join our team at Cloud Software Group. As a Customer Success Engineer, you will be responsible for ensuring customer success and adoption of our cloud-based products.Key Responsibilities:Track key customer adoption metrics to drive strategy and improvements.Own...
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Customer Success Engineer
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Customer Success Specialist
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San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo**Customer Success Specialist Role at Stage 4 Solutions Inc**We are seeking a skilled Customer Success Specialist to join our team at Stage 4 Solutions Inc. This position will focus on ensuring customer success by enhancing the customer lifecycle journey, driving adoption of our technology, managing support escalations and renewals.This is a 6-month contract...
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San José, San José, Costa Rica Cloud Software Group A tiempo completoAt Cloud Software Group, we're looking for a Customer Success Advocate to help our customers achieve success with our ShareFile products. As a key member of our team, you'll be responsible for driving customer adoption, identifying expansion opportunities, and cultivating customer advocacy.Key Responsibilities:Develop and execute customer-centric programs...
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Customer Success Manager
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Change Management Strategist
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